The Business Operations Coordinator supports sales and marketing through operational functions such as tour reception, contract processing, and gifting distribution. Responsible for ensuring excellent guest experience.   Responsibilities: Act as a liaison between customers and team members for optimum proficiency Facilitate website upkeep and manage social media presence to create a better following Oversee all brochures, flyers, online marketing, etc. to continuously build our brand Keep up with all systems pertaining to business operations including customer data and back office support to keep the team productive Create and dispense status reports as requested so the team is informed with progress reports • Provide an exceptional experience to all internal/external guests.  • Greet and qualify touring guests. Collect and validate all guest information. • Assign guests to a sales representative based on a specified rotation. • Disperse gifts to guests. Manage and reconcile premiums daily. • Preparation of sales contracts for sales department and property owners. • Maintain property owner information and assist with any contract questions or concerns. • Prepare and balance cash and deposits for contracts and gifting departments. • Efficiently and accurately record all guest and tour information into company database. • Update and maintain sales and marketing reports on a daily, weekly, monthly basis. • Provide additional administrative support to internal departments: Sales, Marketing, HR & Resort. • Other assignments including accounts payable, commission incentives and inventory management. • Evaluate processes and compliance tasks per company audit standards.  Qualifications: Experience in our industry is a plus Able to build lasting relationships with clients by providing understanding and effective service to their needs Communicate clearly both written and verbally High school diploma or GED required Proficiency in Word, Excel, Power Point, Outlook and Internet skills • Maintain a positive and upbeat attitude in a constantly changing environment. • Ability to multi-task in a fast-paced sales center.   • Detailed and thorough when working independently or within a team. • Timeshare retail, hospitality or administrative experience preferred. • Excellent problem solving, verbal and written communication skills. • Computer experience including MS Office (Word and Excel) and Salesforce Preferred. • Full availability required, including weekends and holidays. • High School diploma or equivalent. Compensation: $15.50 per hour

• Provide an exceptional experience to all internal/external guests.  • Greet and qualify touring guests. Collect and validate all guest information. • Assign guests to a sales representative based on a specified rotation. • Disperse gifts to guests. Manage and reconcile premiums daily. • Preparation of sales contracts for sales department and property owners. • Maintain property owner information and assist with any contract questions or concerns. • Prepare and balance cash and deposits for contracts and gifting departments. • Efficiently and accurately record all guest and tour information into company database. • Update and maintain sales and marketing reports on a daily, weekly, monthly basis. • Provide additional administrative support to internal departments: Sales, Marketing, HR & Resort. • Other assignments including accounts payable, commission incentives and inventory management. • Evaluate processes and compliance tasks per company audit standards.