COMPANY DESCRIPTION

OUR COMPANY

Abercrombie & Fitch Co. is a portfolio of five global, renowned lifestyle brands: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. We reach customers across 120+ countries and strive to create inclusive, welcoming, omni-channel experiences for our global customers.

OUR VALUES

How do we do it? Every day, our associates show up and empower one another to stay curious and think big. As a team of relentless innovators, we aren't afraid to dream boldly. We are accountable and aim to the highest caliber to understand, push boundaries and embrace change. We coach, mentor, care, and bring our best selves every day because we are in this together. Whether you lead yourself, a team, or the company, everyone is a leader at A&F.

JOB DESCRIPTION

The Store Operations team is the Home Office support for store associates and operations in Abercrombie & Fitch, Abercrombie Kids, and Hollister stores worldwide. The team is responsible for communicating and training on new initiatives, providing staffing and payroll guidance, and maintaining store technology. In addition, the team coordinates with Home Office partners on opportunities and challenges in store operations.

The Assistant Analyst, Store Operations - Process and Productivity role is responsible for evaluating and improving efficiency in stores by analyzing processes and flow of merchandise of stores and initiatives worldwide. This role will work closely with multiple cross-functional partners, including Planning, Transportation, and IT. This position also maintains a strong connection to stores and stores leadership, providing day-to-day support and insights, while also driving improvement through process and system enhancements, supporting training and communication on these projects to stores. This job is located at our Global Home Office in Columbus, Ohio.

WHAT WILL YOU BE DOING?

• Provide daily support and communication to stores team, as well as seasonal preparation and hindsighting
• Produce recurring analytics and reporting as well as build ad-hoc analyses to support Stores and Stores leadership
• Collaboration with other HO departments to drive efficiencies in all store processes
• Gather and action on feedback from store associates on gaps in store processes
• Support testing and initiatives from Store Operations and other departments
• Develop working knowledge of emerging trends in retail industry
• Be an advocate for stores management with cross-functional partners at Home Office

WHAT WILL YOU NEED TO BRING?

• Organized, with a high attention to detail
• Knowledge of data analysis techniques and strong analytical thinking
• Experience within the retail industry, with a focus on analytics and store operations
• Ability to generate new ideas and create solutions with the future in mind
• Ability to listen to customers, both internal and external, and apply insight
• Strong verbal and written communication skills with the ability to escalate issues
• Strong proficiency in Microsoft Office suite including MS Excel for data analysis
• 1+ years experience in retail customer service, sales, or management preferred
• Bachelor's degree required

ADDITIONAL INFORMATION ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER VIDEOS TO WATCH

Abercrombie & Fitch Co. is a portfolio of global lifestyle brands (Abercrombie & Fitch Co., abercrombie kids, Hollister, and Gilly Hicks) that share a commitment to offering products of enduring quality and exceptional comfort – allowing consumers around the world to express their own individuality and style. The company operates approximately 850 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com and www.hollisterco.com.