Customer Service Representative/Call Center Bed Bath & Beyond Contact Center 4,422 reviews - Layton, UT 84041 Full-time, Part-time All Shifts Available -Full Time & Part Time Now with flexible schedules!!! Come join us for a great opportunity to work at an amazing customer contact center! NO EXPERIENCE REQUIRED! INBOUND CALLS NO SALES METRICS NEW HIGHER COMPENSATION STRUCTURE WE ARE NOT JUST ANOTHER CALL CENTERDONT JUST COME FOR THE JOB, START YOUR CAREER HERE AT BED BATH & BEYOND!! AND STAY! Bed Bath & Beyond is a nationally top-ranked brand of specialty stores, offering an extensive breadth and depth of domestics merchandise and home furnishings at the right value. We offer our customers the best level of customer service in retailing. We succeed because we serve exceptionally. We look for individuals who strive to strengthen customer loyalty. Our Layton, Utah 24/7 Inbound Customer Service Contact Center is looking for the most qualified candidates to join our team! The Customer Service Representative provides the best level of customer service by building rapport with the customer and possessing a genuine concern for their inquiries and needs. The representative will provide this quality service via phone, internet chat and/or email channels. Please express your interest by responding to our ad. A member of our Recruiting team will contact qualified applicants with further details. Responsibilities and Duties * Provide telephone, internet chat and/or email support for incoming customer inquiries * Navigate through multiple technological tools within the network environment * Provide solutions to customer inquiries * Maintain quality and productivity requirements * Sustain good time and attendance record Qualifications and Skills * High school diploma or equivalent GED * Excellent interpersonal and communication skills including empathetic listening and a warm and caring telephone voice * Effective problem solving skills needed to provide solutions for inquiries * Strong computer skills; ability to operate multiple software applications and perform internet searches * Attention to detail * Reliable and dependable attendance is a must! * Desire to satisfy our customers promptly and strengthen customer Benefits * FREE SODA * Paid training * Quarterly bonus incentive program based on quality, productivity, attendance and tenure * Our brand new benefits suite includes four medical plans, two dental plans, vision, life insurance, short and long term disability, HSA, FSA and a 401(k) with company match * Year round associate discount of all the Bed Bath & Beyond chain of specialty stores (including buybuyBaby, Cost Plus World Market, and Harmon Face Values) * Paid Time Off program * Promotional Opportunities * A FUN place to work Job Type: Full-time Application Questions You have requested that Indeed ask candidates the following questions: * How many years of Customer Service experience do you have?