Franchise Analytics Manager

Sonic Automotive

Franchise Analytics Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Job Description

    The Analytics Manager will be responsible for delivering actionable insights & recommendations that will help Sonic Automotive:

    • Support & modernize each properties’ marketing measurement infrastructure with a focus on digital.
    • Evaluate & provide insight related to marketing datasets to understand performance & impact of touchpoints across the customer journey.
    • Analyze quantitative data and build reporting (in Salesforce Marketing Intelligence (Datorama), Excel, Google Analytics, and other tools) from data collected by our internal & external partners.

    Responsibilities:

    • Project owner in development & data maintenance of dashboards as needed to support departmental teammates needs.
    • Project owner in development and maintenance of tagging & UTM taxonomy requirements to support measurement, targeting & media optimization.
    • Champion the generation & recommendation of key insights associated with campaign optimization opportunities across online & offline channels to business stakeholders.
    • Partner with department leadership to establish & measure against forecasting targets related to engagement milestones across customer life cycle
    • Define & measure high value interactions based off multi-touch attribution modeling research
    • Deliver recommendations of marketing & campaign optimization opportunities to drive quality prospects to physical storefronts & business unit websites.
  • Qualifications

    Qualifications

    • BA/BS in Business, Engineering, Computer Science, Math, Economics, or related field
    • 4+ years of marketing analysis, financial analysis, strategic analysis, or similar experience in retail or automotive verticals
    • Highly organized, task and detailed oriented
    • Ability to analyze and interpret data effectively
    • Experience using Google Tag Manager or Tealium is a requirement
    • Experience using SQL, Excel, Data visualization software such as Tableau, Datorama & PowerPoint
    • Experience with advanced analytics, advanced measurement techniques, statistics and modeling (Python, R or related language) strongly preferred
    • Experience and/or certifications with Google Cloud Services & Google Marketing Platform is a plus
    • Experience and/or certifications with Customer Research and Survey platforms such as Qualtrics is a plus
    • Availability to travel <10% to home office for strategic meetings as required
  • Industry
    Retail