Job Description

About the role

As a Specialist, Product Operations, you’re responsible for supporting our management team by performing functional tasks as assigned (e.g.: leading shipment, stockroom organization, markdowns, signage). You will act as a mentor and role model to Leads & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Serve as a role model to achieve priorities in store with the customer as the primary focus.

• Enhance customer experience by using all omni channel offerings.

• Take action based upon direction from the Sales & Service Leader and collaborate effectively with employees.

• Support Sales& Service Leader duties during non-peak hours.

• Lead and manage execution of assigned specialized functional area- merchandising or product operations.

• Be accountable to personal goals which contribute to overall store goals and results.

Who you are

• A current or previous retail employee with 6 or more months of experience.

• Work well under pressure and thrive in a fast-paced environment.

• Determined to lead and inspire others to learn and grow through coaching and mentoring.

• Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.

• Ability to travel as required.