Job Description

• Assist in the creation, optimization, and internal processes related to paid search campaigns
• Daily management of specific paid search participants, with keen ability to trouble-shoot campaigns quickly and precisely
• Conduct weekly and monthly reviews of relevant KPIs to advise on ongoing management strategies
• Create ongoing and ad-hoc reports to support analysis of program performance
• Collaborate with other paid search team members to synthesize learnings and shape strategic initiatives
• Present findings and provide suggestions to improve program performance to digital marketing team members and leadership teams
• Support Marketing Support team members with relevant insights and guidance related to florist inquiries (including call scripting and documentation policies to ensure quality and consistency throughout the Marketing department)
• Communicate/train other departments when necessary on paid search program (e.g. sales, customer service)

Qualifications

• Deep understanding of paid search management and analytics, with 2 years in practical experience
• Demonstrated ability to think critically about business requirements to drive meaningful decision-making
• Superior problem-solving and analytical skills (both quantitative and qualitative) coupled with an attention to detail
• Strong desire to achieve and maintain high levels of customer satisfaction, willing to work 7x24 in mission critical situations or customer sensitive situations
• Hands-on experience with developing and reporting on KPIs for business, process improvement projects, and similar operational priorities.
• Excellent organizational skills and proven ability to prioritize and deliver multiple projects, adhering to tight deadlines in a constantly changing and extremely fast-paced environment
• Maintain on-going awareness and understanding of emerging technologies and methodologies related to paid search (and paid media broadly)
• High school graduate or equivalent. Bachelor’s Degree in a relevant field or equivalent work experience is preferred.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: * 24/7 online physician consultations * virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.

Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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