ISTS Support Technician - Atlanta Metro 7064BR Atlanta Metro Area, GA Job Description This position will provide IT technical support for the downtown Atlanta, Georgia area to include installation, repair and preventive maintenance of IT hardware encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems. This position will also: * provide weekend on call support which will be rotated with other team members * augment support to other areas when needed. Department Information Systems Technology Services Required Qualifications Candidate must live in or near the downtown Atlanta area or must be willing to relocate there upon acceptance of the position. Associates degree in Computer Science or equivalent experience one year of PC/Technical support experience basic understanding of Active Directory basic understanding of IT hardware and industry standards basic understanding of Windows Operating Systems basic understanding of thermal and laser printing analytical and troubleshooting skills basic cable management skills must be at least 20 years of age must have a valid driver license and maintain an excellent driving record ability and willingness to be on call, work evenings, weekends and holidays as needed and willingness to travel out of town for extended periods of time ability to lift up to 75 lbs. good human relations skills (the ability to work well with others and be a team member) obvious enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission. Preferred Qualifications certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification knowledge of Publix retail store operations experience using problem reporting and ticketing systems experience supporting Active Directory good organizational, time management, problem-solving and analytical skills good verbal and written communication skills must be able to work independently and as part of a team able to be flexible and handle a high volume of work accurately, and be able to work under pressure to meet deadlines. Hours of Work Rotating work hours. Frequency of Pay Weekly Minimum Base Pay 20.80 Maximum Base Pay 28.70 Year End Bonus To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in December. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one weeks pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks pay. Benefits Information Employee stock ownership plan that contributes Publix stock to associates each year at no cost An opportunity to purchase additional shares of our privately-held stock 401(k) retirement savings plan Group health plan (with prescription benefits) Group dental plan Group vision plan Sick pay Long-term disability insurance Company-paid life insurance (with accidental death & dismemberment benefits) Tuition reimbursement Vacation pay Free hot lunches (buffet-style) at facilities with a cafeteria Paycheck direct deposit Credit union Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases 6 paid holidays (associates can exchange the following holidays with their managers approval: New Years Day, Memorial Day, Fourth of July, and Labor Day). Address 950 W Peachtree St NW City Atlanta State Georgia Zip Code 30309-3846 Additional Information A Relocation/Household Good Shipment Allowance will NOT be provided. Please be sure to monitor your email including your spam folder, daily for communications you may receive during the recruiting and selection process for this position. Please do not use your Publix email address when applying.