Call Center Care Representative S&S Activewear LLC - Tempe, AZ 85282 Description: S&S COMPANY OVERVIEW S&S Activewear is a national wholesaler to the imprintable apparel market, headquartered in Bolingbrook, IL. With over 60 brands from basic garments to fashion-forward styles, products include t-shirts, sweatshirts, polos, dress shirts, hats, bags, athletic and performance apparel. The company has locations in Bolingbrook, IL; Olathe, KS; Robbinsville, NJ; Santa Fe Springs, CA; Fort Worth, TX; and Atlanta, GA, which brings our overall warehouse square footage to 3MM nationwide. Job Description S&S Activewear is seeking a Call Center Care Representative to provide exceptional customer service and merchandise expertise to our valued customers. This position involves answering incoming calls from our current and potential customers. Processing orders, product inquiries, tracking orders, troubleshooting, and any other assigned responsibilities. All S&S Activewear employees must adhere and enforce the guidelines presented in the S&S Activewear Employee Handbook. Major Responsibilities 1.Manage a large amount of inbound calls in a timely manner while providing exceptional and personal customer service. 2.Process transactions and reply to inquiries about products and services via phone, e-mail, and chat communications. 3.Identify customers needs, clarify information, research issues and provide solutions and/or alternatives. 4.Build a sustainable relationship and engage customers by going the extra mile. 5.Achieve productivity standards and goals while maintaining the highest level of customer service. 6.Meet personal/team qualitative and quantitative targets. 7.Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Requirements: * High School diploma/GED * 1+ years of professional work experience involving inbound and/or phone customer service. * Strong interpersonal, phone, listening, verbal, and written communication skills along with basic math skills. * Must be accurate, multi-tasker, detailed oriented, organized and possess excellent time management skills. * Excellent data entry, typing skills, proficiency In Microsoft Office but not limited to Outlook, Word, and Excel. * Excellent attitude and attendance. Preferred qualifications * Proficient in Spanish is a plus Physical Demands This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Working Environment This job operates in a professional office environment 1 hour ago - save job - original job Apply On Company Site Other jobs you may like Healthcare Call Center A-Line Staffing Chandler, AZ 2 days ago Easily apply Financial Crimes Specialist - Call Center 2 Wells Fargo Chandler, AZ 1 day ago Distribution Center Rep I Avnet Chandler, AZ 2 days ago Temp to Hire - Call Center (Help Desk) eSquared Communication Consulting Tempe, AZ 2 days ago Easily apply Call Center Sales Representative - Evening Sh... SafeStreetsUSA Chandler, AZ 2 days ago * Call Center Care Representative jobs in Tempe, AZ * Jobs at S&S Activewear in Tempe, AZ * Call Center Care Representative salaries in Tempe, AZ Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume