Job Description

Duties and Responsibilities:

· Respond to internet inquiries with courtesy, accuracy, and professionalism.

· Promptly and accurately enter all customer inquiry data into the CRM.

· Generate appointments.

· Conduct phone surveys to assess customer preferences and quality of experience.

· Effectively utilize lead management tools.

· Compile all necessary reports, forms and other documentation on a timely basis.

· Perform other job-related duties as assigned.

· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Qualifications:

· Excellent verbal and written communication skills.

· Background in managing and working with rental fleet vehicles is preferred.

Qualifications

· High school diploma or the equivalent.

· Ability to read and comprehend instructions and information.

· Two years of experience in a dealership position.

· General knowledge of vehicle mechanical operations.

· ASE certification preferred.

· Sales experience preferred.

· Professional personal appearance.

· Excellent oral and written communication skills.

· All applicants must be authorized to work in the USA

· All applicants must perform duties and responsibilities in a safe manner

· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's eas

Additional Information

All your information will be kept confidential according to EEO guidelines.