Shoe Return Specialist

Red Wing Shoe Company

Shoe Return Specialist

Red Wing, MN
Full Time
Paid
  • Responsibilities

    Job Description

    GENERAL PURPOSE OF JOB:

    Accept and inspect returned goods for Red Wing, WORX, Irish Setter, and Heritage.

    ESSENTIAL DUTIES and RESPONSIBILITIES:

    • Inspect defective product and using judgement and department guidelines, determine amount of credit to issue; complete the Non-Conforming Material process.
    • Inspect new shoe returns and issue credit.
    • Touch-up / clean-up / re-box / shoes
    • Unload UPS & mail
    • Crush / bale cardboard for recycle/disposal.
    • Typing no credit letters

    OTHER DUTIES AND RESPONSIBILITIES:

    • Identify potential quality issues to the Quality Department.
    • Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software.
    • Maintain quality service by establishing, following, and enforcing organization quality system standards.
    • Uphold Red Wing Shoe Company’s core values.
    • Complete other duties as assigned from time to time by your manager.
    • Maintain technical knowledge by attending educational workshops, classes, or programs.
    • Conduct self according to RWSC policies/Handbook.
  • Qualifications

    Qualifications

    ADDITIONAL DESIRABLE QUALIFICATIONS

    • Effective oral and written communication skills.
    • Customer service driven.
    • Good interpersonal skills and the ability to create and maintain a team environment.
    • Knowledge of Microsoft Word, Excel, Internet, and E mail

    REQUIRED LICENSES, CERTIFICATES OR KNOWLEDGE

    Forklift License

    PHYSICAL DEMANDS

    Must be able to lift 50 lbs.

    Additional Information

    Red Wing Shoes is an Equal Opportunity Employer .

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
    Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.

    Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

    All offers of employment are contingent on satisfactory results of a background check and physical exam which includes a drug screen.

    Red Wing Shoe Company, Inc. is a drug-free workplace.

    Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Industry
    Retail