Enhance the customer experience within assigned store to exceed sales goals.
Communicate key findings in daily/weekly visits through proactive store visit reports to Market Manager.
Work closely with Market Manager to develop service strategy and weekly priority agendas.
Participate in weekly meetings with Market Manager, and Store Manager to ensure store challenges are overcome; sales goals are met and consistent communication is maintained.
Communicate and train store team on all key styles. Maintain extensive knowledge of fit, fabrication and function of UA styles within category.
Partner with In-Store Apparel Managers to maintain presentation and impact results.
Balance presentation with inventory levels and flex as necessary in partnership with Apparel Manager
Maintain consistent replenishment to maximize sales potential of product within store; replenishment process that is maintained even in specialist’s absence
Partner with Apparel Manager to monitor incoming freight for new styles and critical replenishment and ensure they are expedited to the sales floor.
Maintain effective and articulate communication to Associates, Management Teams & Customers
Associates communication including new arriving product, promotions and product placement changes.
Management communication to include product needs by style and size, identification of Best Practices associated with customer engagement
Ensure utilization and execution of marketing collateral to highlight product stories to maximize sales potential
Utilize reporting analysis of results and create a strategy based on performance and opportunities within specific categories
Ability to work varied hours/days, including weekends, schedule matches needs of the business.
Ability to handle multiple tasks simultaneously.
Ability to read, count and write to accurately complete all documentation.
Ability to effectively communicate with customers & teammates.
Ability to move or handle merchandise up to 50lbs.
Ability to process information and communicate with management effectively.
Ability to climb ladders.
Past Retail Experience
Personal Familiarity with the Brand and/or Products
Must be able to work Wednesday-Sunday on a regular basis.
Days/Hours will vary including nights/weekends/holidays. PT teammates will average 20-30.
Merchandising and/or retail sales experience
Under Armour is an environment where building a great team is vital, where doing whatever it takes is the baseline, and going above and beyond to protect the brand is commonplace.