About Us:

Lineout is a boutique agency offering a refreshingly honest approach to marketing. While our work is rooted in growth engineering and delivering measurable outcomes, our true differentiator lies in the trusting and supportive relationships we cultivate. These connections—both with our clients and within our team—are at the core of everything we do, grounded in an understanding of what drives human behavior and decision-making.

Our approach integrates behavioral insights to drive marketing success and create stronger, more authentic partnerships. As an all-remote agency, our team culture has naturally flourished, fostering collaboration and innovation that powers our growth.

The strength behind our success is a multi-talented team spanning media planning, growth design, and management consulting. From startups to enterprise businesses, we operate as an extension of our clients, forming lasting relationships built on trust, expertise, and a shared drive for excellence.

About the Role:

We seek an ambitious Account Coordinator to manage client and internal relationships in a warm and personable manner. The Account Coordinator should understand the business goals and competitive vulnerabilities of clients, bringing empathy and kindness to all aspects of the role. The Account Coordinator will help generate opportunities from existing clients and future ones by meeting their needs with Lineout’s strategic and tactical services in performance media — primarily leveraging all major paid, and owned digital channels.

This high-growth, high-visibility role requires the ability to work across different industries and cultures, and embody client-centricity internally and externally. The successful candidate is intellectually curious, entrepreneurial, resilient, comfortable with ambiguity, a strong process thinker, organized, and has a collaborative mindset for supporting teams and clients.

Responsibilities:

• Serve as a key liaison between clients and internal teams, ensuring clear, consistent communication and alignment on goals.
• Coordinate and support client deliverables, ensuring timely execution from planning to delivery, with a focus on meeting client expectations.
• Support in preparing for and attending client meetings, contributing to updates and discussions.
• Collaborate closely with internal teams in creative, digital media, and strategy to ensure all client deliverables are aligned with their business goals.
• Provide operational support by helping organize and track project progress, ensuring smooth communication and timely execution across teams.
• Proactively support in identifying and resolving any issues or roadblocks in client projects, ensuring smooth communication and timely execution.
• Regularly update internal leadership and key stakeholders on the status of projects, ensuring transparency and alignment.
• Build and foster trust-based relationships with clients by providing consistent support, open communication, and delivering high-quality service.

Qualifications:

• Experience: 1-2 years of account support experience in advertising or marketing.
• Customer Service Orientation: Passionate about delivering outstanding service and building lasting client relationships.
• Communication Skills: Excellent verbal and written communication abilities to effectively convey ideas and expectations.
• Organizational Skills: Strong project management capabilities with meticulous attention to detail.
• Problem-Solving: Ability to think strategically and creatively to overcome challenges independently and collaboratively.
• Emotional Intelligence: High level of self-awareness and empathy to navigate diverse industries and cultures.
• Integrity: Commitment to ethical practices, transparency, and holding oneself to high moral standards.
• Technical Proficiency: Comfortable with adopting new technologies, platforms, and processes to enhance service delivery.
• Team Collaboration: Proven ability to work with cross-functional teams to improve workflows and drive entrepreneurial solutions.

Perks and Benefits:

• Competitive compensation and benefits package.
• 15 paid days off per year, with additional time off for the week between Christmas and New Year’s Day.
• Fully remote work, offering flexibility to balance personal and professional growth.
• Work with diverse clients across industries, expanding your expertise.
• Collaborative, creative culture with opportunities to shape our processes.
• Direct access to leadership, influencing strategy and fostering personal growth.

At Lineout, we believe that great things happen when diverse ideas and disciplines intersect — data and creativity, collaboration and independence, planning and spontaneity. We create space for new ideas and welcome each other’s true selves and beliefs. We support a culture where everyone is trusted and empowered to perform at a high level and to enjoy a fulfilling life outside of work.

Miami Tech Works, energized by a significant $10 million grant from the U.S. Economic Development Administration’s Good Jobs Challenge initiative, drives the Miami Tech Talent Coalition. The mission is to actively engage a diverse group of stakeholders – including employers. This groundbreaking initiative is set to transform Miami’s tech landscape by training over 1,000 residents by 2025, equipping them with advanced tech skills, and ensuring that at least 500 transition into high-quality tech jobs.