About Us

Spectrum is America’s fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Our extensive training program, competitive base salary and generous commission structure provides the foundation you need to be a successful salesperson. Meeting and exceeding sales goals while delivering service solutions to our customers - it’s a win-win.

At A Glance:

Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for guaranteed hourly earnings of $22.95 per hour during their two month ramp period. Top performers earn at least $47,736.00, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

Our Retail Sales Specialists are full-time and part-time, entry and mid-level retail sales roles, focusing on wireless, TV and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.

Retail Sales Specialist: An organized, digitally savvy communicator with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.

Your personality connects you with people and our products and services connect them with each other. In Retail Sales, that’s a winning combination! With more than 700 locations across the country and counting, we’re making an impact in our customers’ lives. If you have a passion for people and technology, our comprehensive training program will help you develop the skills you need to grow your sales career. Come grow with us!

It’s all about learning and growing

Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum’s full line of products – and our competitors’ products – in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers.

With a deliberate path to success

We know that the best people to lead are those who have been down the same road before. Most of our mangers started as Retail Sales Specialist themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.

The benefits are clear

On top of opportunities to earn and advance your career, Spectrum offers industry-leading benefits and other programs to support you and your family at all stages of life.

What are our expectations?

• Meet or exceed monthly sales goals, including wireless sales (where applicable)

• Ensure a great customer experience

• Educate and engage customers through product demonstrations

• Be a team player (because we spend way too much time together)

• Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors

What’s required to get started?

• Thrive in a fast-paced team environment

• Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone and by written communications

• Lifting up to 35 lbs.

• Standing for prolonged periods of time

• Wearing a required uniform

• High School Diploma or equivalent

Preferred Experience

• Sales Experience: 1 - 5 years

• Knowledge of latest technology and devices

• Commissioned sales experience

• Retail sales or wireless sales

• Valid driver’s license

Get to Know Us

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

• Health Benefits: Medical, Dental, Vision (for monthly cost see Benefit Cost tab)

• Paid Time Off: 10 paid vacation days, up to 7 paid sick days, 7 paid holidays, and up to 4 paid personal days each year

• Retirement401(k): For every $1 employees contribute, Charter contributes $1 up to 6% of their eligible pay

• Free or Discounted Services: (Spectrum TV, Internet, Voice and discounted Mobile)

• Education Assistance: Tuition reimbursement for eligible course work up to $5,250 a year

Salary

• $18/hour plus uncapped commissions- $22.95 Target hourly earnings

Spectrum’s connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives however, wherever and whenever they want. And with our first-of-its-kind Customer Commitment and 24/7 U.S.-based customer support, we put our customers first and are always available if they need us.