JOB DESCRIPTION Do you have a passion for helping people and making a difference? We believe in connecting our customers to what matters most. That means ALL customers. Join our Accessibility team today. We are hiring for both full time and part time opportunities. Our Accessibility team offers communication products and services to reduce or eliminate communication barriers for customers who are Deaf, DeafBlind, have a hearing or vision loss, and cognitive, speech or mobility needs that require additional assistance. With Telecommunications Relay Service (TRS) the Relay Communications Assistant serves as a link for the callers, relaying the call back and forth between the parties by speaking what a text user types, and typing what a voice telephone user speaks. RESPONSIBILITIES The Relay Communication Assistant relays telephone conversations between deaf or hard of hearing customers that are using a computer or TTY and voice customers using a regular telephone. The Relay Communication Assistant utilizes their ability to listen while simultaneously typing to enhance the customer interface. Here's what we’ll count on you to do:

• Provide exceptional customer service
• Display excellent listening skills while typing
• Deliver solutions with patience and understanding

    QUALIFICATIONS

• High School Diploma or GED
• Ability to type a minimum of 60 wpm with 90% accuracy
• You have the flexibility to work any shift including evenings and weekends
• Starting pay is $14.25

  Take the plunge and apply today. We offer incredible benefits, competitive pay, and the chance to build a career that you can take in any direction you want to go! Let’s do this already!   MINIMUM QUALIFICATIONS Minimum Qualifications

• At least 18 years of age
• Legally authorized to work in the United States
• High School diploma or GED

COMPANY PROFILE As America’s Un-carrier, T-Mobile USA, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com Applicant Privacy Policy We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Policy. EOE STATEMENT EQUAL EMPLOYMENT OPPORTUNITY We take equal opportunity seriously—by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.[]

Are you ready to kickstart your career with one of the most dynamic and innovative companies in the telecommunications industry? At T-Mobile, we believe in challenging the status quo and driving change. As an intern, you’ll have the opportunity to work on real projects that impact millions of customers, collaborate with talented professionals, and gain hands-on experience in a fast-paced environment.

Our internship program is designed to provide you with the skills and knowledge you need to succeed. You’ll be part of a team that values creativity, diversity, and a passion for technology. Join us and be part of a company that’s not just changing wireless, but changing the world.