JOB SUMMARY:
Under close supervision, the position is responsible for reviewing and approving invoices from third party vendors, suppliers, customers and/or carriers. This position will also monitor day-to-day workflow.
Shift: 8:00am-5:00pm
KEY RESPONSIBILITIES:
Answer payables questions and/or emails and troubleshoot billing issues and inquiries from customers
Assist with internal & external vendor setup and paperwork including troubleshooting and/or routing vendors to the appropriate internal parties
Solve and address the root causes of missing paperwork and/or reference numbers from vendors, suppliers, customers and/or carriers by working with others inside the company to come up with solutions to resolve ongoing issues
Work from a report daily to retrieve and resolve items unbilled due to missing paperwork, reference numbers, and/or invoice discrepancies; work with customers to retrieve missing information and/or issue refund checks as needed
Work through a high volume item report daily to complete the assigned queues each week
Assist junior staff and external parties with questions and concerns
Initiate refunds for duplicate payments, overcharge claims and/or cancelled loads
Assist with external vendor setup and paperwork including troubleshooting and/or routing vendors to the appropriate internal parties
Assist with data collection for regular reporting purposes
Document all actions, decisions, and communications to assure availability of work history data
Audit reports, payment application and/or invoice discrepancies
Other duties as assigned
MINIMUM QUALIFICATION:
PREFERRED QUALIFICATIONS
High School Diploma or GED equivalent with 1-2 years of Finance or Transportation experience
Ability to maintain professionalism while dealing with difficult individuals
Ability to make independent time-sensitive decisions
Ability to manage multiple priorities
Ability to work both individually and as a team
Basic deductive reasoning skills
Experience in Finance
Knowledge of financials
Self-motivation.
EDUCATION:
WORK EXPERIENCE:
JOB OPENING ID:
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
At J.B. Hunt, we continuously look for new ways that our people, processes and technology can be used to move freight transportation forward. We hire for entry-level, professional and management roles across several areas, including corporate services, customer service, engineering and technology, operations, sales and more!