Airline Customer Service Representative at AUS Airport - $21 /hr

Hallmark Aviation Services

Airline Customer Service Representative at AUS Airport - $21 /hr

Petersburg, VA +1 location
Full Time
Paid
  • Responsibilities

    ProfileLogo" ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

    Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...

    ... peace of mind

    Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele.

    We offer part-time positions. Spanish Speaking a plus!

    • Excellent advancement opportunities
    • Paid Training
    • Dynamic Workplace
    • Medical benefits (Full-Time Employees)
    • Voluntary dental, vision, and a matching 401k plan
    • Amazon Incentives and travel perks
    • Refer-a-friend program

    Are you excited yet? Fantastic! We are too. But we are just getting started.

    You will also learn to perform the following functions throughout the course of your employment:

    • Learn behind-the-scenes workings of an international airport.
    • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
    • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
    • Enjoy the opportunity to professionally interact with high-profile passengers.
    • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

    Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?

    • Eager to learn new skills
    • Organized and logical thinker
    • Make quick and rational decisions
    • Problem Solving
    • Ability to adapt quickly to unforeseen situations
    • Effective communication skills and good listening skills
    • Able to multi-task and carry out duties in a dynamic environment
    • At least 18 years of age, high school graduate or G.E.D equivalent.
    • Eligible to work in the United States
    • English proficient, other languages are a plus.
    • Computer savvy

    Are you passionate about learning?

    Paid training with our highly knowledgeable and top performing training department.

    Equal Opportunity Employment

    Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    If you've come this far, then take the next step towards elevating your skills and building your new career.

    It's just one click away.

    Required Skills

    Required Experience

  • Qualifications

    JOB SPECIFIC COMPETENCIES:

    • This right candidate for this position will be trustworthy, dependable, collaborative, and confident when handling difficult situations with a positive attitude to service DFV’s customers.
    • Ability to work independently with minimal direction and effective at escalating when necessary.
    • 1-3 years of recent experience within a supply chain or transportation/logistics-related role preferred.
    • Strong communication skills required (both written and verbal).
    • Ability to work in a fast-paced environment (at times) and respond to situations to identify solutions with urgency preferred.
    • Team player and proven ability to work in a cross-functional environment required.
    • Moderate Excel skills required with the ability to export data requiring formatting, filtering, and analyzing to produce final reports for broadcasting to business stakeholders and customers.
    • Experience with refrigerated trucking
    • Experience within a high-volume consumer packaged goods or food company preferred.
    • Experience with ERP / TMS preferred.

    PHYSIC _ AL REQUIREMENTS:_

    • Ability to sit for extended periods of time; requires some stooping; bending; and lifting.

    WORK HOUR & TRAVEL REQUIREMENTS:

    • Shift: Monday-Friday 6:00 AM to 3:00 PM
    • Overtime and holiday shifts as needed.
  • Industry
    Transportation / Trucking / Railroad
  • Locations
    Osceola, IA • Petersburg, VA