Customer Service Representative - Customs Brokerage

Expeditors

Customer Service Representative - Customs Brokerage

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Major Duties and Responsibilities

    • Ensure smooth and timely customs process flow
    • Ensure accurate and timely data entry into our operational system
    • Track and Trace Custom files and reporting
    • Ensure accurate and timely client billing
    • Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
    • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
    • Assist with verification of customs declaration information and the submission of such to the customs authority
    • Ensure compliance at all times to regulations
  • Qualifications

    Qualifications

    • Understanding of transportation documentation and terms is a plus
    • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
    • Pro-active, strong organizational skills
    • Strong desire to learn
    • Good computer skills (Excel, Word, PowerPoint)

    Reporting Structure

    • Customs Brokerage Lead Agent, Supervisor and Manager

    Additional Information

    Expeditors offers excellent benefits

    • Paid Vacation, Holiday, Sick Time
    • Health Plan: Medical, Prescription Drug, Dental and Vision
    • Life and Long Term Disability Insurance
    • 401(k) Retirement Savings Plan (US only)
    • Employee Stock Purchase Plan
    • Training and Personnel Development Program

    The pay rate for this position is $22/ hour.

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Transportation / Trucking / Railroad