Customer Service Representative Full Time

Sutton Transport

Customer Service Representative Full Time

Schofield, WI
Full Time
Paid
  • Responsibilities

    Job Description

    • _ _ FULL TIME: M-F: typical schedule between 8am and 630pm__
    • Answering all incoming phone calls.
    • Data entry of pickup orders per customer requests.
    • Verification and auditing of billing compliance to ensure accurate invoicing to customer.
    • Answers inquiries by clarifying desired information; researching, locating, and providing information.
    • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
    • Updating order detail in dispatching software.
    • Providing quality, professional and prompt customer service to all external and internal customers.
  • Qualifications

    Qualifications

    • Minimum of year customer service experience and data entry experience in an office setting.
    • _ _ Must have open availability for scheduling__
    • Must have proven track record of success.
    • Proficient with basic computer/keyboard skills.
    • The ability to multitask.
    • Extremely detail-oriented
    • Strong interpersonal skills
    • Good organizational skills
    • Self-motivated and able to work with minimal supervision.
    • Experience with MS Outlook and WORD

    Additional Information

    • Competitive salary starting at $17.50/hr
    • 401k with company match
    • Full Benefits: Health, Dental and Vision
    • Zero cost healthcare options for enrolled employees
    • PTO accrual
    • Paid holidays after 90 days
    • Training and development opportunities
    • Safe and inclusive work environment

    Sutton Transport, Inc is an Equal Opportunity Employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law.

  • Industry
    Transportation / Trucking / Railroad