Job Description

Scope of Position: Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors’ culture.

KEY RESPONSIBILITIES:

• Ensure accurate and timely client billing, including dispute resolution
• Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
• Ensure compliance to company policies and external regulations
• Complete cross training in order to support team coverage
• Professionally represent Expeditors to our customers, service providers, and government agencies

EXPECTATIONS:

• Continually identify areas to improve efficiency
• Embrace and adopt technology to optimize their ability to complete their work
• Achieve standard of 52 hours training per year, including all mandatory trainings
• Drive and develop customer relationship in order to exceed their expectations
• Have a sense of urgency, be willing to help by offering solutions
• Ensure smooth and timely shipment process flow
• Ensure accurate and timely data entry into our operational system based on defined metrics
• Track and trace shipments
• Provide proactive and clear communication to internal and external customers

Qualifications

Qualifications:

• 1-3 years accounts payable and general accounting experience
• Proficiency in Microsoft products including Word and Excel
• Strong Excel skills, including report preparation, VLOOKUP, Pivot Table, and more
• Excellent verbal and communication skills
• Detail oriented, well-organized self-starter with strong time management skills
• Ability to multi-task and work independently or with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• Open to change and willing to learn new skills
• Sound understanding of accounting-related principles and relevant software
• Fully proficient with various software applications (mainframe systems)
• 10-key by touch
• Functions efficiently in a high stress environment
• Willing to work overtime
• An intimate understanding of Export Compliance
• Certifications including Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Expected compensation $18.00 to $22.00 per hour.

All your information will be kept confidential according to EEO guidelines.