Field Support Engineer

Segula Technologies

Field Support Engineer

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    • Troubleshooting, modification implementation, repair and inspection on various engineering field (mechanical, electrical, TCMS features…)
    • Support engineering department with on field deployment.
    • Collect and analyze data from different systems.
    • Change request / modification validation.
    • Soft skills for interface with internal customer like engineering department. Interface with customers, consultants, vendors and installation contractors, as needed.
    • Provide field support as required for activities such as testing and commissioning and internal tests.
    • Understand the technical issues for each fleet and sub-systems within the platforms under Alstom scope and manage their resolution.
    • Perform system test activities such as breakdown tests, operational, main line test and system level tests.
    • Conduct tests in compliance with company standards, project requirements, relevant test procedures, safety standards.
    • Use of test fixtures and follow functional test procedures.
    • Identify operational and technical problems and assist in practical solutions and improvements to system design.
    • Accurately complete test documentation, data sheets, marking plans, expense reports, daily logs, and lost time and discrepancy reports.
  • Qualifications

    Qualifications

    • Bachelor’s Degree in Electrical Engineering or a related technical discipline.
    • Testing and commissioning experience required.
    • Minimum of 5 to 7 years of experience testing Signaling, Train Control Systems or related Rolling Stock product and system interfaces.
    • Previous hands-on experience with test equipment (VOMs, DMMs, voltage meters, oscilloscopes, frequency counters, digital multimeters, and signal generators).
    • Working knowledge of Rolling Stock products.
    • · Working knowledge of and system interfaces
    • Proven railway safety awareness.
    • Proven troubleshooting skills for problem identification and resolution.
    • Strong written and oral communication skills.
    • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).

    Additional Information

    • All your information will be kept confidential according to EEO guidelines.
    • Assignments often require work to be performed at odd hours and/or extended shifts. Work schedules and hours change often. Working holidays and weekends is not uncommon.
    • Ability to work in USA and travel from one site to the other (Travel expenses covered)
  • Industry
    Transportation / Trucking / Railroad