Job Description
Expeditors Imports Department:
Manages all inbound air and ocean shipments for our customers. Working in conjunction with our customs team, transcontinental team (Domestic Ground Services), warehouse, customers, and vendors. Imports are an integral and fast paced department that has new experiences and challenges daily.
Expeditors offers excellent benefits:
- Up to 15 days paid vacation in your first year (depends on start date)
- Paid Holidays
- Paid Sick Time – that rolls over annually.
- 2 Types of Health Plans to choose from
- Medical, Prescription Drug, Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Internal growth opportunities
- Paid Parental Leave
- Education or certification assistance
- Employee Recognition
- Training and Personnel Development Program
An Expeditors Import Transportation Agent responsibility may include:
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system.
- Track and trace Air and Ocean Import files as required.
- Ensure timely delivery of freight to customers for Import shipments.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accurate and timely client and Service Providers billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!)
- Meet KPI (metrics) standards, as per the company procedures.
- Overseas communications, timely responses to emails and requests (internal and external)