Job Description

Entry level position that provides opportunity for advancement based on success. Heavy focus on international airfreight and includes basic warehouse activities/inventory management. Strong training program available to develop skillset with leading global logistics provider.

*Position Hours are 11am-8pm Monday-Friday

• Timely and professional communication with clients and offices through high volume of email, phone, instant message, and in person.
• Tracking and tracing of freight
• Preparation of quotes to clients
• Client notification of shipment delays, missing cargo, damaged freight
• Ensure accurate and timely data entry into our operations system
• Ensure accurate and timely client billing
• Ensure compliance at all times to regulations
• Dispatch freight
• Monitor reports
• Contribute to maintaining strong vendor relationships - airlines, trucking companies, and others
• Meet key performance indicators in support of department, branch, product, and company goals
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency
• Escalation of problems to Management when necessary

Qualifications

• Associates or Bachelors Degree preferred; or equivalent combination of education and experience will be considered
• Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience will be considered
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Strong desire to learn
• Good computer skills (Excel, Word, PowerPoint)
• Basic US/Global Geography
• Fluent in English

Additional Information

Expected base salary: $22/hr to $24/hr

May be eligible for bonus following first year of continuous employment in position.

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.