Lost and Found Supervisor in SEA Airport

Hallmark Aviation Services

Lost and Found Supervisor in SEA Airport

Suffolk, VA +1 location
Full Time
Paid
  • Responsibilities

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    The Department’s functions will include but will not be limited to:

    • Assist walk-in customers during business hours
    • Maintaining and updating the Lost and Found system
    • Maintaining L&F inventory supply.
    • Research and verifying validity of all information before release
    • Collect lost items from Terminals and various other areas of the airport grounds.
    • Audit the daily Operations to ensure daily tasks are being completed accurately, timely, and within the carrier’s standards and guidelines.
    • Able to coach, council, and if required initiate termination of employee relationship & address employee relations’ issues.
    • Photographed and logged items
    • Movement of Goods and Materials
    • Receive, count, document, and secure items in a lockable container such as safe.

    Required Skills

    • Good Leadership abilities
    • Excellent focus on Customer Service and Client Satisfaction
    • Excellent Interpersonal Skills
    • Excellent and Effective Communication Skills, both verbal and written.
    • Good Listening Skills
    • Thorough Knowledge of SEA-TAC Airport Operations
    • Able to communicate effectively, both verbally and in writing
    • Pro-active, Forward thinking
    • Well Organized and Strong Planning Skills
    • Impeccable Appearance/ Business Presentation
    • Dependable and Reliable
    • Possess Strong Self Confidence
    • Team Player
    • Able to solve complex problems within operations
    • Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
    • Able to work independently
    • Able to work overtime or varied hours

    Required Experience

    18 months lost and found experience preferred

    Must be able to work Weekends and Holidays

    Excellent focus on Customer and Client satisfaction

    Ability and willingness to work harmoniously in a team environment

    Strong leadership, but stronger team player

    Ability to work under pressure

    Thorough knowledge of airport operations:

    Able to solve problems within the operation:

    Computer, typing experience

    Control the budget for labor costs and allocation

    Basic Math

    Lifting, pushing, pulling, and carrying up to 70 lbs

    Constant interaction with passengers and management

    Constant telephone and computer usage

    Education: High School Diploma or Equivalent

  • Qualifications
    • Good Leadership abilities
    • Excellent focus on Customer Service and Client Satisfaction
    • Excellent Interpersonal Skills
    • Excellent and Effective Communication Skills, both verbal and written.
    • Good Listening Skills
    • Thorough Knowledge of SEA-TAC Airport Operations
    • Able to communicate effectively, both verbally and in writing
    • Pro-active, Forward thinking
    • Well Organized and Strong Planning Skills
    • Impeccable Appearance/ Business Presentation
    • Dependable and Reliable
    • Possess Strong Self Confidence
    • Team Player
    • Able to solve complex problems within operations
    • Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
    • Able to work independently
    • Able to work overtime or varied hours
  • Industry
    Transportation / Trucking / Railroad
  • Locations
    Osceola, IA • Suffolk, VA