Job Description

The Preboarding Specialist is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Preboarding Specialist is a member of Cielo’s internal Bridge Team. Driven by quality, the Bridge Team is an expert at background verification, referencing, drug checking, and on-boarding.

• Work Location: Remote
• Work Schedule: 7am - 5pm CST

Duties and Responsibilities:

• Enter and track candidate orders.
• Review submittals against job requisition and candidate application for compliance.
• Objectively review background and drug reports to ensure compliance for partner.
• Complete welcome calls and email to all candidates.
• Review vendor systems daily to ensure progress and escalate accordingly.
• Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries.
• Assist vendor with completion of required check when necessary.
• Monitor candidate onboarding tasks to ensure completion before or by due date.
• May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools.
• Other duties as assigned.

Qualifications

Education:

• High School diploma or equivalent required. Associate’s degree strongly preferred.

Experience:

• Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills.

Functional/Technical Knowledge, Skills and Abilities Required

• Proficiency with the Microsoft Office suite, including Outlook and Excel.
• Typing skills with a minimum of 40 WPM.

Additional Information

All your information will be kept confidential according to EEO guidelines.