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**Hallmark Aviation Services is a premier airline customer service provider for some of the world's leading airlines. We are contracted with leading INTERNATIONAL & DOMESTIC AIRLINES to provide exceptional services to passengers, including First & Business Class guests. **

Hallmark's 3000+ employees provide clients and travelers "Peace of Mind" in the hustle and bustle of today's world.

We are seeking a Human Resources Manager with exceptional people and communication skills, strong work ethic, and preferably, experience and knowledge in Customer Service and Hospitality.

SUMMARY

Manage or perform all general HR related functions for the station

Coordinate and ensure Company policies, airport ordinances, and programs are implemented and followed

DUTIES AND REQUIREMENTS (Including but not limited to):

• Oversee the daily operations of HR and Office Administrative tasks

• Ensure all federal, state, local laws and Corporate HR-related compliance matters are updated and managed

• Assist with Recruiting, Screening, Interviewing and Hiring Candidates for open positions

• Assist with Creating and placing job advertisements and attend local job fairs

• Train, Schedule, Coach and Supervise local phone screeners, Admin staff and Recruiter

• Help grade and assess screening evaluations

• Maintain applicant tracking and onboarding system

• Conduct New Hire Orientation in absence of Recruiter

• Conduct background investigations and reference checks

• Ensure that Security ID Badges and Customs Seals are timely requested, issued and terminated; Monitor expiration dates

• Oversee the Ordering and Control of the uniform process

• Conduct Uniform audits to ensure adherence to grooming standards

• Maintain employee personnel files and medical files and monitor the HR filing system

• Answer employment inquiries

• Coordinate with Head Office regarding employment activities including LOA, Worker’s Compensation, Benefits, and Grievances

• Conduct investigations for to address policy violations including harassment, and discrimination

• Responds to inquiries regarding policies, procedures and programs

• Act as liaison with local Business Managers and Head Office HR Department

• Monitor and upgrade Cross-Utilization List

• Coordinate with Safety Manager to ensure OSHA compliance

• Ensures Worker’s Compensation Reports are properly documented and reported

• Attend local Business Manager meetings and Town Hall Meetings

• Conduct Exit Interviews

• Any other assigned duties

Required Skills

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Professional demeanor and reputation

• High moral standards and integrity; honest

• Able to work in a fast pace, corporate environment

• Excellent Communication, Customer Service and Presentation Skills (written and oral)

• Ability to cope well with pressure and to manage multiple tasks with minimum direction

• Strong Computer Skills; MS Office, WORD, EXCEL and HRIS Systems (PowerPoint a Plus!)

• Must be comfortable with various cultures and sensitive to employees’ needs

• Well organized, creative, resourceful and capable of following up in a timely manner

• Fluent in English, in written and oral form

• Capable of working independently; self-starter

• Must pay close attention to details

• Flexible with schedule; may work some weekends and nights

• Some travel between stations and Head Office may be required

• Occasional lifting up to 50 lbs.

• Previous HR experience required

• PHR or SHRM-CP certifications required

Required Experience

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Professional demeanor and reputation

• High moral standards and integrity; honest

• Able to work in a fast pace, corporate environment

• Excellent Communication, Customer Service and Presentation Skills (written and oral)

• Ability to cope well with pressure and to manage multiple tasks with minimum direction

• Strong Computer Skills; MS Office, WORD, EXCEL and HRIS Systems (PowerPoint a Plus!)

• Must be comfortable with various cultures and sensitive to employees’ needs

• Well organized, creative, resourceful and capable of following up in a timely manner

• Fluent in English, in written and oral form

• Capable of working independently; self-starter

• Must pay close attention to details

• Flexible with schedule; may work some weekends and nights

• Some travel between stations and Head Office may be required

• Occasional lifting up to 50 lbs.

• Previous HR experience required

• PHR or SHRM-CP certifications required