Job Description
Sales Operations Coordinators optimize the effectiveness of the District Sales team by engaging in activities that support our sales processes and strategies. Using strong analytical, communication, and time management skills, Sales Operations effectively collaborates with staff in various job functions, owns and completes tasks of moderate to high complexity, and performs well in a challenging and fast-paced environment. This position provides support to the District Sales Manager and to the District Sales team. The Sales Operations role provides growth opportunity, recognition and reward for the achievement of business results..
Reports to District Sales Manager
Key Deliverables
- Qualify sales leads utilizing reporting and analytics tools.
- Engage in pre-sale engagement activities for target customers prior to Sales engagement.
- Organize sales events to drive existing and new customer engagement.
- Utilize the Customer Relationship Management system to help manage and organize the District Sales team’s customer accounts, enable global engagement, and ensure data integrity measurements are met.
- Coordinate bid response information as requested by the District Sales team or the Expeditors network.
- Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.
- Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.
- Support Sales with rate requests by liaising with the appropriate Product staff or Pricing Desk who prepare quotes, and following up to drive timely customer response.
- Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.
- Attend training & development sessions to understand the requirements of Sales, and communicate new internal information and tools to Sales, ensuring they are informed of new developments.
- Support the onboarding of new Sales personnel.
- Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.
- Take on additional assignments, as required, in support of company needs.
- Coordinate district events such as customer visits and employee events / outings.
LOCAL APPLICANTS ONLY