Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times?
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal DLSOPs

Qualifications

Qualifications

*Position Hours are 8am - 5pm Monday-Friday

• Previous experience within the logistics field or equivalent training of 2 years

• Associates or Bachelors Degree

• Solid oral and written communication skills

• Strong problem solving, organizational, and interpersonal skills

• Proficient computer skills (Outlook, Excel, Word, PowerPoint)

• Key Responsibilities

• Customer Service: You will be responsible for communicating effectively with customers and to ensure a compliant and complete shipment process in a timely manner, documenting customer needs for future use, and maintaining an excellent working relationship with your customers. ****

• Operational Excellence: You will take ownership of understanding and complying with Expeditors internal process standards, to complete timely, accurate and compliant documentation, customer billings and system updates accordingly.

• Service Provider Relationships: As a Transcon Agent you will build strong partnerships with multiple Service Providers ensuring your clients is serviced to a high level, you will ensure accurate and timely invoicing for your service providers.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.