Job Description

Responsibilities:

Guard Shack, Yard and Facility Operations

• Ensure a safe and secure work environment
• Operate using Proxyclick and security applications to validate driver check-in details, paperwork, MC details if needed and verify seal quality in/out.
• Maintain and review truck inventory and conduct seal checks for loaded trucks.
• Any reefer equipment will require the guard shack agent to validate the temp setting matches the paperwork on the way in/out of the facility.
• Maintain warehouse procedures, guard shack procedures and safety standards
• Maintain a clean and professional facility
• Work with team to ensure all equipment is maintained in a safe operational condition
• Manage gate security in/out of facility
• Communicate and facilitate with operations and 3rd party labor to efficiently place drivers in correct empty dock doors.
• Reinforce safety – chock usage, no idling and implementation of airlocks if necessary.
• Provide input and support potential equipment procurement and maintenance, and facility repair
• Responsibilities:
• Maintain a visual presence at guard shack or roaming grounds to deter potential suspicious activity.
• Write clear and thorough reports regarding any suspicious activity and flag to management team.
• Preventively patrol property for any suspicious activity, security threats, and de-escalate or handle stressful situations as they arise.
• Contact law enforcement or the fire department for extreme situations based on SOP.
• Reasonably detain people suspected of criminal activity until law enforcement arrives.
• Ensure exit of refused drivers, trespassers, and other unwelcome parties off the premises.
• Perform other related duties as assigned.
• Added responsibilities may include validation of event update when driver arrives/departs the facility using TWMS or e.tms/cfit directly and other operational event management regarding freight movement in/out of the facility.

Operations and Quality

• Support the processes in the area of responsibility, following operational standards (OPS) and KPI expectations related to the safety and security of the guard shack, yard and Carteret facility.
• Improve safety, quality, delivery and security with team through continuous improvement methods
• Manage, prevent, and resolve truck inventory exceptions or issues
• Support and escalate supply chain security incidents and investigations where needed (inclusive of seal anomalies, facility damage, near misses regarding unsafe driving, etc.)
• Support daily, weekly and monthly safety and security walkthroughs and checklist reviews with team members – escalating any facility issues or opportunities immediately
• Support bi-annual process audits to ensure security and safety of people, facility, and freight

Skills/Experience

• Team leadership, customer service, operations, security/safety
• Implementation of Security, Health & Safety requirements
• Ability to learn TWMS and Proxyclick warehouse management system used in facility & supporting technology
• Solid written and verbal communication skills

Qualifications

Preferred Qualifications:

• Strong aptitude and developing interest in Safety and Security/Warehouse operations or prior security, law enforcement experience OR military background
• Customer Service background
• Multi-lingual ability would be helpful when working with drivers, etc. but not required

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus