Three Oaks Hospitality is looking for hard-working, honest andfriendly Key Holders with a desire to provide outstanding customer service tojoin our team at our newest location 1983 located in South Tampa. This position requires strong leadership, organizational skills, and the ability to handle various responsibilities simultaneously while maintaining a positiveattitude. Requires availability to open and/or close the restaurant and completionof pre-employment background screening.
Supervisory Responsibilities:
Duties/Responsibilities:
- Oversee the opening and closing procedures, ensuring that all tasks are completed accurately and efficiently.
- Monitor the dining area to ensure cleanliness, proper setup, and adherence to health and safety standards.
- Interact with customers to gather feedback, address complaints, and enhance the overall dining experience.
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food orders.
- Implement and enforce standard operating procedures, including cash handling, safety protocols, and cleanliness guidelines.
- Conduct cash register audits, ensuring accurate cash handling and adherence to financial procedures.
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food orders.
- Monitor inventory levels, track supply usage, and place orders as needed to avoid shortages.
- Monitor employee attendance, punctuality, and adherence to company policies.
- Ensure compliance with labor laws and regulations, including break schedules and overtime requirements.
- Handle customer complaints, conflicts, and emergencies, making quick decisions to resolve issues and maintain a positive reputation for the restaurant.
- Accurately and efficiently complete sales transactions on a register and maintain proper cash and accountabilities.
- Collaborate with other managers on achieving store goals.
Education and Experience:
- High school diploma or GED.
- At least 1 year of restaurant experience with sound knowledge of restaurant operations, including food preparation, service standards, and safety regulations.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Previous experience in a supervisory or managerial role within the restaurant industry is preferred.
- Excellent communication and interpersonal skills to interact with staff and customers effectively.
- Proficiency in using restaurant management software, POS systems, and other relevant tools.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Must have reliable transportation.
Physical Requirements:
- Prolonged periods of standing and walking.
Benefits:
- Employee Discount
- Referral Program
- Flexible Schedule
- Paid Training