Job Description

Position Overview:

The school operations administrator is responsible for overseeing the school office, and maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.

Duties and Responsibilities:

General responsibilities include (but are not limited to):

• Daily Operations Support: Assist with core systems, including student arrival, attendance, transitions, lunch/recess, and dismissal. Perform assigned daily duties and serve as the main office's first contact for students, staff, families, and visitors.
• Communication & Interaction: Tailor communication to different audiences, fostering a supportive environment. Respond to emails/calls within 24-48 hours and ensure others feel valued and supported.
• Data & Compliance: Execute daily attendance processes, maintain accurate student files, and ensure completion of immunizations and lunch forms. Assist with ATS tasks, data submissions, and MetroCard distribution.
• Event & Office Management: Support event logistics, such as setup and food orders. Manage the main office, ensuring it is clean, welcoming, and continuously staffed. Handle phone calls, manage student documents, and positively interact with students and families.
• Family Communications & Advocacy: Create and proofread flyers/notices for families. Lead advocacy deliverables and support KIPP Family Association events.
• Student Health & Safety: Address student health needs and communicate with the school nurse as necessary.
• Act as a Building Response Team (BRT) member, assisting in emergencies.
• Ensure supplies are stocked and office equipment is functional.
• Fully engage in school activities, including field trips and enrichment programs, contributing to the school’s mission.

Qualifications

• Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, love, social intelligence, gratitude, and a sense of humor.
• Basic proficiency in Microsoft Office and school operations systems; computer literate.
• Outstanding written and oral communication skills; effectively communicates with diverse backgrounds.
• Takes responsibility for impact, adjusts accordingly, and embraces growth opportunities.
• Excellent at prioritization, with high attention to detail.
• Proactive, and able to manage high responsibility levels.
• Passionate about supporting the mission of KIPP NYC and dedicated to professional growth.

Additional Information

Compensation and Benefits:

KIPP NYC offers a competitive hourly rate ranging from $18/hour - $25/hour. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience.

KIPP NYC offers a generous benefits package including, but not limited to, the following:

• Robust benefits include medical, dental, and vision.
• Generous time off including 5 school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder Care.
• Employer-paid Life Insurance and Short term/Long term disability.
• Employee incentives include 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. You must notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization.

KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.