**This is a full-time contractor role payable at $30 per hour**

We are seeking a 2nd shift IT Deskside Engineer/ Data Center Technician to provide on-site support, focusing on network-related tasks. This role includes escorting services, basic network cabling, customer communication, and end-user device support, such as installation, repair, configuration, and upgrades. The ideal candidate will have basic networking knowledge, a customer-focused mindset, and experience working in a data center or IT environment.

Key Responsibilities:

• Support network-related tasks, including basic network cabling and escort services.
• Assist with end-user device installations, repairs, setups, configurations, and upgrades.
• Provide support for office moves, setups, and minimal migrations.
• Communicate with customers to ensure efficient issue resolution and service delivery.
• Use ServiceNow or similar ticketing systems to log and track work.
• Work within a team environment to ensure seamless IT and network operations.
• Travel to Spoke locations (must have a valid driver’s license and personal transportation).

Technical Skills & Experience:

• Minimum one year of experience in a Data Center or IT support role (preferred).
• Basic networking experience and familiarity with network cabling.
• CCT certification preferred; Network+ certification highly desirable.
• Experience with ServiceNow or other IT ticketing systems (preferred).

Soft Skills & Additional Qualifications:

• Strong customer service and communication skills.
• Ability to work effectively in a team environment.
• Organized and detail-oriented approach to troubleshooting and support tasks.
• Must be able to work on-site (remote work is not available).

If you have basic networking knowledge, IT support experience, and strong communication skills, we encourage you to apply!

Pay: $30 per hour

Shift: 12:00 PM - 9:00 PM Mon-Sat

Immediate start pending successful interview and relevant checks