Job Description

Are you looking to join a company that is energetic, vibrant and growing? Verisk 3E is leading the future in the document management and supply chain areas of the environmental, health and safety industry. At Verisk 3E, we pride ourselves as being the guardians of environmental compliance and exist to make the world a safer place. We are seeking individuals who believe in our mission and will contribute to our team vision. If you like to be challenged and are looking to advance your career in a fast-paced work environment, then Verisk 3E might be the place for you.

We are hiring for a HAZMAT RESPONSE TEAM SPECIALIST.  This position operates in a 24-7-365 support center, but we are open to this role being fully remote in the US.  If you have 4 or more years of technical training or field experience dealing with hazardous materials, we want to talk to you!

WHAT WE’RE LOOKING FOR:

• Self-motivated, quick learning individuals
• Team players with the ability to multi-task
• People who deliver quality customer experiences
• Individuals that can remain calm and at ease during times of high stress
• Technical training or field experience dealing with hazardous materials is a plus!

WHAT YOU’LL GET IN RETURN:

• A group of friendly individuals that work hard and focus on successes as a TEAM
• Work with a close-knit group of people that support one another like a family
• Dedicated management team that focus on employee development
• To join an industry leader that is continually recognized and rewarded for their innovation and experience

THE BAD:

• This position is repetitive in nature; however, there is never a dull moment in the call-center.

As an HazMat Response Team Specialist you will be:

• Responsible to determine and manage Emergency Response situation on the client's behalf.  Providing mitigation measures, communicating hazards, dispatching ER contractors, monitoring spill cleanup process and researching agency notification requirements.
• May be required to perform employee training in the area(s) of waste, spill, ER or transportation services according to the appropriate regulations, department and/or client processes.
• Responsible for providing timely and accurate support of SDS requests.
• Responsible for providing timely and accurate support of Poison Control incidents.
• Responsible for providing timely and accurate support of 3E Online and other Hotline related tasks such as materials ordering and call routing.
• Responsible to complete and/or produce client injury reports, obtain and record client spill questionnaires, send client welcome letters, client activity reports, etc.
• Responsible for submitting client activity billing for services rendered including activity reporting.
• Responsible for monitoring calls in queue and to ensure that our clients are serviced within the department standards.
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation. 
• Responsible for providing timely and accurate chemical spill & bloodborne pathogens clean-up, storage, and handling advice, timely and accurate monitoring of spill situations when necessary and appropriate, timely and accurate documentation of all communication according to department policies and procedures, and timely and accurate report notification to local, state, and federal agencies when appropriate.
• Responsible for level II Transportation assistance.  Creating and/or providing shipping paper instructions utilizing internal/external classification data, SDS classification and/or regulations specific to 49 CFR, IMDG, IATA, TDG.  In addition, the employee will be responsible to provide authorization of potential hazmat products on commercial airlines.  At all times, the employee will be responsible to inspect data and applicable references to ensure accurate information is provided.
• Responsible to access spill situations, confirm injuries or exposures, provide spill mitigation instructions, hazard communication, to clients globally utilizing SDS information and/or client protocols.

Qualifications

• Minimum 4 years of technical training and field experience relating to hazardous waste management, spill management, disposition and site remediation or equivalent.
• Responsible for providing timely and accurate waste characterizations according to department response guidelines.
• Current or previous 40 Hour Hazwoper certification required
• Experience in Hazard Communication
• Minimum 3 years of transportation technical certification and field experience in DOT, IATA, IMDG, and TDG required.
• Excellent customer service skills.  2-3 years customer service background or related experience.
• Must have good written and oral communication skills.
• Ability to work independently and as part of a team
• Multi-tasked to meet numerous response times and deadlines
• Strong computer skills.  Experience with Word, Access, and Excel
• High Scholl Diploma Required

TRAINING SCHEDULE (TYPICALLY 8-12 MONTHS):

Monday through Friday 8:00 AM to 4:30 PM  Pacific

AVAILABLE WORK SCHEDULES:

1. Monday through Friday 2:30 to 10:00 PM Pacific
2. Monday through Friday 4:30 PM to 1:00 AM Pacific
3. Monday, Thursday, Friday, Saturday and Sunday 7:00 AM to 3:30 PM Pacific (Tuesday and Wednesday's off)

#LI-SH1

Additional Information

For more than 30 years the world’s leading companies have trusted 3E to provide the intelligent compliance solutions they need to ensure safety and sustainability—one product, one workplace and one community at a time. Our unmatched Environmental, Health, Safety and Sustainability (EHS&S) and product compliance expertise empowers our clients to improve chemical and workplace safety, product safety and stewardship, supply chain transparency and R&D decision support.

We are deeply committed to serving our more than 5,000 customers worldwide, including nine of the world’s top ten chemical manufacturers, eight of the world’s top ten retailers and seven of the world’s top ten pharmaceutical companies.

Together we are building a safer world and a more sustainable future. Join us!

In March 2022, New Mountain Capital and Endicott Capital acquired our business from Verisk, kicking off the next phase of growth in our 30-year history. Backed by the support and expertise of New Mountain and Endicott, we are now perfectly positioned to grow our business to better serve our valued customers and partners. To learn more, visit www.3eco.com.

3E is an equal opportunity employer

Consumer Privacy Notice

AT 3E, THE HEALTH AND SAFETY OF OUR PEOPLE IS OUR NUMBER ONE PRIORITY.  EFFECTIVE NOVEMBER 15, 2021, AND SUBJECT TO APPLICABLE LAW, ALL PROSPECTIVE HIRES FOR OFFICE-BASED ROLES OR ROLES THAT SUPPORT ANY OF OUR BUSINESSES’ GOVERNMENT CONTRACTS WILL BE REQUIRED TO DEMONSTRATE THAT THEY ARE FULLY VACCINATED AGAINST COVID-19 BY THEIR START DATE OR QUALIFY FOR A LEGALLY REQUIRED MEDICAL OR RELIGIOUS ACCOMMODATION TO THIS VACCINATION REQUIREMENT, AS A CONDITION OF EMPLOYMENT. HIRED CANDIDATES WHO DO NOT DEMONSTRATE THAT THEY ARE FULLY VACCINATED AGAINST COVID-19 BY THEIR START DATE, AND WHO HAVE NOT BEEN APPROVED FOR A LEGALLY REQUIRED MEDICAL OR RELIGIOUS ACCOMMODATION WILL NO LONGER MEET THE REQUIREMENTS FOR EMPLOYMENT AND THEIR OFFERS OF EMPLOYMENT WILL BE IMMEDIATELY RESCINDED, IN ACCORDANCE WITH APPLICABLE LAW.