Job Description
The 615 FINANCIAL GROUP, LLC Nashville office is looking to welcome CUSTOMER SUPPORT SPECIALISTS to join our team. As a full-time CUSTOMER SUPPORT SPECIALIST you will be helping clients access top-notch, affordable, and accessible health care solutions that fit their unique needs and budget.
JOB RESPONSIBILITIES:
- Provides service to clients’ changing insurance needs by selling life, health, and disability insurance.
- Establishes productive working relationships with clients.
- Develops base for long-term sources of clients.
- Compiles lists of prospects.
- Determines clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
- Ascertains clients’ long-term goals.
- Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
- Communicates with adjusters.
- Obtains underwriting approval by completing application for coverage.
- Completes coverage by delivering policy, planning future follow-up visits, and evaluations of needs.
- Provides continuing service by providing direct deposit forms, processing changes in beneficiary, and analyzing policy loan applications.
- Provides death benefits by delivering policy proceeds and reassessing client needs.
- Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
- Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
QUALIFICATIONS:
-1+ years of Sales experience
1+ years of Customer Support experience
Must be local to Nashville and surrounding areas
Strong communication skills, positive attitude, competitive, strong work ethic, desire to succeed, result-driven, and coachable
Able to pass a criminal background check
Willing to obtain the Health and Life Insurance License.