911 Dispatcher (Entry-Level)
Location: Atlanta GA, 30332
Job Type: Partime/Fulltime
Department: Emergency Communications
Salary: $19-23/hr
Shift: noon - 8pm, days are flexible
Job Summary:We are seeking highly motivated and dedicated individuals to join our emergency communications team as Entry-Level 911 Dispatchers. In this critical role, you will be responsible for receiving emergency and non-emergency calls, dispatching appropriate emergency personnel, and providing lifesaving instructions when necessary. Successful candidates will have excellent communication skills, the ability to work under pressure, and a strong sense of public service.
Key Responsibilities:- Answer emergency 911 and non-emergency calls promptly and professionally.
- Obtain essential information from callers to assess the nature and urgency of the situation.
- Dispatch police, fire, and emergency medical personnel as needed.
- Provide pre-arrival instructions, including CPR and other emergency procedures, following established protocols.
- Monitor radio communications and maintain contact with field units.
- Accurately document call details and updates in the computer-aided dispatch (CAD) system.
- Maintain composure and professionalism in high-stress situations.
- Adhere to all departmental policies, procedures, and regulations.
- Work rotating shifts, including nights, weekends, and holidays.
Qualifications:- High school diploma or equivalent (GED) required.
- Must be at least 18 years old.
- Strong communication and multitasking skills.
- Ability to remain calm and make quick decisions in stressful situations.
- Basic computer and typing proficiency.
- Ability to pass a background check, drug screening, and hearing test.
- Previous experience in customer service, emergency services, or call center work is a plus but not required.
Join our team and make a difference in your community by helping to save lives every day!