Job Description

DISPATCHER/ADMINISTRATIVE ASSISTANT FOR PLUMBING COMPANY

ENGLEWOOD, CO, USA

A PERFECT PLUMBER IS A WELL-ESTABLISHED RESIDENTIAL AND COMMERCIAL PLUMBING ORGANIZATION LOCATED IN ENGLEWOOD, CO THAT HAS BEEN SERVING THE ENTIRE DENVER METRO AREA SINCE 2009. WE PRIDE OURSELVES ON HONESTY, INTEGRITY, AND CRAFTSMANSHIP. WE ARE FAMILY OWNED AND OPERATED WITH A GENUINE INTEREST IN EACH OF OUR EMPLOYEES.

WE ARE CURRENTLY LOOKING TO HIRE A DISPATCHER/ADMINISTRATIVE ASSISTANT TO JOIN OUR OFFICE TEAM. THE PRIORITY OF THIS POSITION WILL BE DISPATCHING AND OPTIMIZING OUR SERVICE TECHNICIANS’ SCHEDULES. OUR DISPATCHER GAINS UNDERSTANDING ABOUT OUR CUSTOMERS’ PLUMBING CHALLENGES AND SCHEDULES SERVICE CALLS BASED ON THE CUSTOMER’S NEEDS.

WE OFFER COMPETITIVE WAGES AND A FULL LINE-UP OF BENEFITS INCLUDING:

• PAID TIME OFF

• PAID HOLIDAYS

• MEDICAL/VISION/DENTAL INSURANCE AND MORE

• PROFESSIONAL DEVELOPMENT

RESPONSIBILITIES:

• CONSISTENTLY ANSWER PHONE CALLS IN A PROFESSIONAL MANNER

• COMPASSIONATELY RESPOND TO CUSTOMERS’ PLUMBING CONCERNS

• EFFICIENTLY SCHEDULE PLUMBING SERVICE CALLS

• MAINTAINING A FULL SCHEDULE OF PLUMBING SERVICE CALLS

• ENSURING PROPER GATHERING AND DOCUMENTATION OF NECESSARY SERVICE CALL DETAILS

• RESPONSIBLY MAKE CRITICAL SCHEDULING DECISIONS ON BEHALF OF THE COMPANY

• PROVIDING EXCEPTIONAL COMMUNICATION WITH BOTH OUR PLUMBING TECHNICIANS AND CUSTOMERS REGARDING DAILY SERVICE CALLS AND JOB DETAILS

• LIGHT OFFICE DUTIES

KEY QUALIFICATIONS:

• COMPUTER SAVVY

• COURTEOUS AND FRIENDLY DEMEANOR

• ANTICIPATE CHANGE AND RESPOND WELL

• ABLE TO QUICKLY SOLVE PROBLEMS AND BE DECISIVE

• MANAGE CRITICISM PROFESSIONALLY

• COMMUNICATE WELL

• DETAIL ORIENTED

• RESPONSIBLE

Company Description

A Perfect Plumber is a well-established residential and commercial plumbing organization located in Englewood, CO and serving the entire Denver Metro area since 2009. We pride ourselves on honesty, integrity, and craftsmanship. We are family owned and operated with a genuine interest in each of our employees. Chris, the owner, is a Master Plumber who is dedicated to the trade and eager to help others develop their skills and passion for the industry and advance their careers.