We are a growing company that invests in our most important asset; our people! We offer many opportunities for growth, and we are committed to providing a beneficial career experience for all of our associates.
We are seeking a Senior Club Relationship Leader to join our team who will serve as an account director for existing accounts. You'll be responsible for leading AAA Life’s relationships with AAA clubs as a client partner, focusing on growing the relationships, developing integrated marketing strategies, and ensuring successful execution of marketing initiatives. Working closely with the AAA Life channel owners and Club Leadership, you will understand all AAA Life activities and marketing opportunities with the club, and as an account manager to ensure that we have a comprehensive view and understanding of how the club and the life company work together.
POSITION RESPONSIBILITIES
- Lead the development of integrated marketing plans to support the Company’s sales plan for all Alliance and Independent clubs.
- Leverage comprehensive knowledge of AAA Life’s products and channel strategies to facilitate internal and external strategy discussions across all AAA Life distribution channels.
- Proactively identify opportunities across distribution and marketing channels to build and deepen our partnerships with AAA clubs.
- Strategically align the teams and meetings to integrate plans with effective and efficient execution.
- Lead the team to deliver work and reporting timely to the clubs.
- Ensure attention and escalation as needed for critical club issues and concerns.
- Support the preparation for CMO presentations for a variety of conferences and executive meetings. Write various sections for quarterly Board Book, as needed.
Required Skills
- ACHIEVES RESULTS/HAS BIAS FOR ACTION - Achieves stretch results. Strong bias for action with sense of urgency and high energy. Practices collaborative working environment to achieve more.
- CUSTOMER FOCUS - Has ability to look from customer’s view. Viewed as business partner by external and internal customers. Anticipates customer needs to ensure no barriers to doing business.
- USES EFFECTIVE COMMUNICATION SKILLS - Candid, clear and concise in communication. Effectively matches style, tone and method to audience. Connects with intended audience. Manages communication and feedback within the organization.
- INTERPERSONAL SAVVY – Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
- NEGOTIATING – Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
- PLANNING AND ORGANIZING – Able to create detailed project plans; balance the need for adequate planning with the need for action; avoid wasting time on tasks that yield low value; use resources efficiently; create and monitor measures to chart the progress and impact of assignments.
Required Experience
- Bachelors’ Degree required
- 10+ years supporting the direct to consumer business, preferred
- 10+ years in account or client management, preferred
- Strong knowledge of the direct to consumer business, direct mail operations and online marketing
- Ability to work effectively with executives and professionals
- Strong negotiation skills
- Experience with life insurance marketing and/or sales
- Knowledge of marketing principles