ACCOUNT SPECIALIST - REMOTE VIRTUAL WORK OPPORTUNITY

Join Our Team as a Remote Account Specialist!

Are you passionate about delivering exceptional customer service? Ready to thrive in a fast-paced, dynamic environment? A leading banking and financial institution is seeking dedicated Account Specialists to provide top-tier support to our valued customers.

Why You Should Apply:

• Work from the comfort of your home.

• Be part of a vibrant and supportive team.

• Gain valuable experience with a major financial employer.

What We're Looking For:

• Must have a High School diploma or GED.

• Must have 1 year of customer service experience (phone or face-to-face).

• Must be Proficient with basic computer functions, including navigating Windows and internet applications.

• Must have Strong communication and problem-solving skills.

Your Role:

• Manage 80-120 inbound calls daily, assisting customers with Chase checking and savings accounts.

• Handle balance inquiries, funds transfers, fee explanations, dispute resolutions, online troubleshooting, and more.

• Deliver a seamless and positive experience with every interaction.

Work Schedule:

• Flexible shifts between 6 AM and 11 PM, including evenings, weekends, and holidays.

• Choose from 8-hour shifts (5 days/week) or 10-hour shifts (4 days/week).

• Commit to your selected schedule for 12 months.

Additional Requirements:

• Must reside within 15 Miles of Baltimore Maryland Zip Code 21215.

• Must Provide a noise-free homework environment.

Ready to Launch Your Career? Don't miss this exciting opportunity to join our team and make a difference every day.