Job Description

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 SMART HOME SECURITY PROVIDER IN THE U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And AS TIMES CHANGE, SO DO WE. Above all, our mission is clear: WE HELP SAVE LIVES FOR A LIVING. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WEAREADT

What’s in it for you?

REMOTE TRAINING

NO COLD CALLING

INBOUND CALLS

HOURLY BASE PLUS UNCAPPED COMMISSION

$2,000 REFERRAL BONUS

FULL BENEFITS - 3 WEEKS PTO IN YEAR 1

Position Summary

Receives telephone calls through multiple marketing channels regarding ancillary sales products and successfully positions interested callers for a consultation with a Sales Representative or closes the sale and sets an installation appointment within the parameters of the program.

• Provide resolution and close sales by working pre-qualified prospects through critical selling path of gathering information, determining needs and scheduling installation appointments.
• Make outgoing follow-up telephone calls to undecided leads and outbound calls to leads that are received via the Internet and business reply cards.
• Ensure customer satisfaction by determining customer needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
• Provide prospect information in a timely and efficient manner.
• Provide specific package and promotion details for members

Education/Certification:

• High school diploma or equivalent.

Skills:

• Good communication skills.
• Strong verbal skills.
• Excellent listening skills.
• Positive interpersonal skills.
• ADT specific product knowledge.

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

Company Description

What are we looking for?

• Service experience
• Technical aptitude
• Strong verbal communication
• Customer focused and customer driven mindset
• Thrive in the face of uncertainty
• Valid driver’s license (Required)
• Ability to submit to and pass a background check and drug screen (Required)
• High School degree or the equivalent
• Commission Sales What’s in it for you? Paid Training Full benefits on the 1st of the month after 31 days of employment
• Casual, yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement
• Employee referral bonuses
• Car and Phone Allowance
• A culture of coaching, development and career growth opportunities
• Employee Discounts for ADT and our Preferred Vendors