Job Description

Immediate opening for full time customer service position. Work Days and Times: Must have reasonable flexibility to work days/nights/weekends as needed. School operates from 8am-Dark (8pm max) Monday-Friday and 8am-5pm on weekends. Job Description: * Greet pilots and potential new customers at front desk. * Handle incoming multi-line phone calls and route. * Schedule flights with customers and instructors via phone and/or online computer scheduling. * Check-in and invoice customers. * Perform admin assistant duties for management. * Maintain and update pilot record files. * Communicate by radio with aircraft and fueling personnel. * Handle and coordinate all customer requests in a timely manner. Job Requirements: * Knowledge of basic computer operations and programs. * Ability to quickly learn and master responsibilities. * Must have good written and pleasant oral communication skills. * Ability to absorb, retain, and apply information quickly. * Excellent attention to detail. * Ability to successfully multitask. * Exceptional customer service/relationship skills with an emphasis on enthusiasm and outgoing personality. Skills in handling customer's problems and situations in a win/win manner are a must. Work Conditions: * Sitting and standing for extended periods of time. • Standard busy office environment. * Business casual dress code. Training & Experience: No specific aviation experience required. Will train all aspects of job if you have the necessary and natural customer service greeting and relationship skills. Company: Very busy flight school at Long Beach Airport with 17 plus Instructors. Great place to work and develop your long term career and life basic skills. Many long term friendships developed. More company information and services available at www.flyairman.us. Drug and Alcohol Testing: FAA mandated program for this safety sensitive position. Initial drug and alcohol screening for hired employees with continuing random testing program. Company Description AIRMAN Core values Keep your promises Be accountable and do what you say. Act with integrity - be truthful, fair and considerate of others. Mistakes will happen. Recover fast, learn with humility, clean things up and recommit yourself. Details matter Respect physics and regulations. Be meticulous with principles and data. Communicate clearly and concisely. Do not cut corners or rely on gut feel. Embrace the hard work. Safety is our North Star - leave nothing to chance. Build with tenacity We're a team of experienced teachers and doers. Challenges don't phase us, they push us further; we see through the roadblocks and always deliver solutions. We're proud of what we build - our students, our team, our culture. Support the team Take care of each other and yourself with flexibility and kindness. Embrace honest feedback and welcome critique. Challenge each other to be better and inspire to go further. Make the time to reflect, recharge, and celebrate. Balance audacity with pragmatism Effective teaching involves recognizing and overcoming our expert blind spots. Couple unconstrained thinking with a focus on impact. Understand the status quo in order to challenge it. Take risks with consideration. Bring your best ideas, do the math, and show the value.

Company Description

AIRMAN Core values\r\n\r\n\r\nKeep your promises\r\nBe accountable and do what you say.\r\nAct with integrity - be truthful, fair and considerate of others.\r\nMistakes will happen. Recover fast, learn with humility, clean things up and recommit yourself.\r\n\r\nDetails matter\r\nRespect physics and regulations. \r\nBe meticulous with principles and data.\r\nCommunicate clearly and concisely. \r\nDo not cut corners or rely on gut feel. Embrace the hard work.\r\nSafety is our North Star - leave nothing to chance. \r\n\r\nBuild with tenacity\r\nWe’re a team of experienced teachers and doers.\r\nChallenges don’t phase us, they push us further; we see through the roadblocks and always deliver solutions.\r\nWe’re proud of what we build - our students, our team, our culture. \r\n\r\nSupport the team\r\nTake care of each other and yourself with flexibility and kindness.\r\nEmbrace honest feedback and welcome critique. \r\nChallenge each other to be better and inspire to go further.\r\nMake the time to reflect, recharge, and celebrate.\r\n\r\nBalance audacity with pragmatism\r\nEffective teaching involves recognizing and overcoming our expert blind spots.\r\nCouple unconstrained thinking with a focus on impact.\r\nUnderstand the status quo in order to challenge it.\r\nTake risks with consideration. Bring your best ideas, do the math, and show the value.