Job Description

The CAFM/IWMS Consultant will consult closely with clients in support of Computer-Aided Facilities Management (CAFM)/Integrated Workplace Management Systems (IWMS) application software implementation, customization and upgrade projects using FM:Systems software. This position will hold core responsibility for the delivery of various Professional Services offered by AMS, including Customer Service Support, training, implementation/upgrade technical consulting, business process workflow analysis, data migration and cleanup, project management, software configuration and customization. The consultant will identify new services opportunities, analyze and document project requirements, support cost and schedule estimating, and coordinate with cross-functional internal and customer resources from inception thru successful completion. We have existing long-term relationships with prestigious Fortune 500 clients as well as a robust pipeline of new opportunities.

AMS's innovative modular CAFM application solutions solve challenging customer problems in several industries including pharmaceuticals, research, corporate, financial, health care, and higher education. We leverage sophisticated technologies including relational databases (MS SQL), Web (HTML5, JavaScript, jQuery, CSS, JSON), Mobile (Android, iOS, Windows, barcodes, RFID), and the Microsoft .NET stack (C#, MVC, REST Web Services, IIS, XML), and Internet of Things (IoT) space utilization-tracking systems.

DESIRED SKILLS & EXPERIENCE

The position requires exceptional communication and relationship skills, agility and flexibility to handle several projects and clients in parallel, strong familiarity with software concepts and technologies, and an unrelenting drive to deliver quality software solutions.

The ideal candidate will possess the following skills and experience:

· Ability to quickly absorb CAFM software knowledge (FM:Interact from FM:Systems) and facilities management functions

· Superb customer relations abilities and commitment to a Positive Customer Experience

· Good understanding of Software Development Life Cycle (SDLC) and Project Management concepts and best-practices

· Good understanding of Agile Project Management concepts and best-practices and experience with Jira / Confluence or similar tools

· Proficiency and confidence in preparing and delivering compelling professional documents and presentations

· Team-building, management supervision, and professional development experience an added plus

· Minimum 3 years of comparable experience supporting medium/large-scale software implementation projects, preferably in a B2B commercial off-the-shelf (COTS) and/or custom software company environment

· Self-motivated and presents a professional image and professional conduct

· Able to work both in a team environment and unsupervised

· Excellent communication skills, verbally and in writing

· Excellent customer service skills and delivery

HELPFUL SKILLS AND EXPERIENCE

· Understanding of Facilities Management and CAFM/IWMS software

PRIMARY DUTIES

· Gather software requirements, and document requirements in a Solution Specification document

· Develop and manage project schedules, budgets, resources, documentation, change requests, risks, and issues

· Develop high-level project plans and ensure the scope and approach are fully understood by all stakeholders

· Assemble project plans, ensure all systems of record for project reporting are kept current, and direct and monitor teams’ efforts on a regular basis

· Validate development estimates and actively seek clarification / verification as appropriate

· Ensure accurate reflection of project budgets within project and issue tracking tools

· Identify, track, measure, and report on key project milestones

· Communicate project status to stakeholders, including expenses, forecasts, schedules, and risk/issue assessments

· Negotiate resources and build teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the project life cycle

Company Description

AMS Workplace Technology is a full-service professional services firm serving the Facilities Management (FM) industry and is a leader in providing the latest FM software and technology solutions to customers. Founded in 1987, the firm has helped customers to achieve best-in-class Integrated Workplace Facilities management (IWMS) software through its extensive industry and product experience. AMS further distinguishes itself by being a Premier Certified Business Partner with FM:Systems for more than 20 years, having implemented some of their largest and most successful customers. Their solutions have been featured in case studies published in FMJ magazine and they have been leaders at bringing mobile devices and bar-coding technology to the workplace. For more information on AMS solutions and services, please visit www.amsworkplace.com.