First Coast Association Management sets itself apart in the property management industry by focusing on Association Management, ensuring that each client receives dedicated and specialized attention. Unlike competitors that may spread their expertise thin by offering a range of services like leasing and real estate sales, First Coast leverages over 30 years of experience by its property management professional and CPA owners to provide unparalleled responsive, personal service. This approach guarantees direct access to the owners who oversee all operations, along with a property manager who maintains regular contact with the Association's President and is readily accessible through multiple channels, including in the event of emergencies, ensuring 24/7 support.

Moreover, First Coast prioritizes superior property maintenance as a cornerstone of enhancing property values, a testament to understanding the impact of well-maintained common areas on both the real estate community and prospective buyers. The company's commitment to maintaining a high standard of property appearance is matched by its responsible fiscal management, overseen by a CPA with extensive experience. Through established internal controls, timely financial reporting, and investment in the latest technology, First Coast delivers cost-effective service that stands out for its quality, reliability, and focus on elevating the value and standards of the communities it manages.

Job Summary - 9 am to 5 pm Monday-Friday

We are seeking a detail-oriented Accounts Payable/Receivable & Collections Specialist to manage billing, collections, and payment processing. This role is responsible for resolving overdue accounts, posting payments accurately, and maintaining financial records. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

• Manage accounts receivable and payable functions, including credit card transactions and aged debt reporting.
• Process and accurately post payments to the correct invoices.
• Monitor outstanding debts, investigate overdue accounts, and contact customers to collect payments or negotiate payment plans.
• Handle customer inquiries regarding billing and credit issues, ensuring prompt resolution.
• Maintain and update account status records and collection efforts.
• Generate reports on collections activity and accounts receivable status.
• Perform additional accounting-related tasks as assigned.

Qualifications

Required Skills & Abilities:

• Strong verbal and written communication skills.
• Excellent interpersonal, customer service, and problem-solving abilities.
• High attention to detail with strong organizational and time management skills.
• Ability to work collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office and accounting software.

Education & Experience:

• Bachelor's degree in Accounting, Finance, or related field required.
• 1-2 years of experience in accounts receivable, bookkeeping, or billing/collections preferred.

Work Environment & Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds occasionally.
• Reasonable accommodations will be provided for individuals with disabilities.