Job Description

IT/CAD CONSULTING FIRM SEEKS COMPUTER-SAVVY ARCHITECT OR IT PROFESSIONAL to help us support a prestigious roster of architecture firms and other small to mid-size design and professional services firms in New York City.

The candidate will work directly with small to medium firms (10 to 80 people), provide a wide range of technical support, help advance the client’s strategic objectives, and participate in developing a positive client relationship. This position provides opportunities to work both independently and as part of a friendly team of collegial, highly experienced support professionals.

Great COMMUNICATION and creative PROBLEM-SOLVING skills are a must!

Candidates should have minimum 5 years of experience in all or most of the following areas:

• Desktop and laptop support (Windows 10, OS X)
• Windows Server support (2012 / 2016 / 2019)
• General networking (firewalls, routers, wifi, TCP/IP)
• General PC hardware / software troubleshooting
• Email (Office 365, Gmail)
• Anti-virus / malware solutions
• VPN
• Data backup solutions (on-premise and cloud-hosted)
• Smart phones (iPhone, Android)
• MS Office
• Printing / Plotting support
• Cloud technology (O365, AWS, Azure)
• Virtualization technology (VMware, Hyper-V)
• Experience in AUTOCAD, REVIT, AND ADOBE CC is also strongly preferred

Health, dental, vision and retirement benefits are available!

This is an excellent opportunity for a smart, motivated, hands-on individual to participate and grow in all aspects of computer system management and support.