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WORK FROM HOME! Home Depot - Inbound Customer Service (IMMEDIATE HIRE)

ARISE & SHINE VIRTUAL SUPPORT

WORK FROM HOME! Home Depot - Inbound Customer Service (IMMEDIATE HIRE)

New York, NY
Full Time
Paid
  • Responsibilities

    Job Description

    _ YOU MUST ATTEND THE MEETING IN ORDER TO SIGN UP FOR TRAINING CLASS **_

    (( THE MEETING LINK >>>>>>>>>> https://meet163.webex.com/meet/pr26317544422 ))

     

    You have been invited to attend our ** MEET & GREET MOVIE NIGHT ***

    In the meeting, we will go over the job's Full details, we will then move forward with the registration process and getting you signed up with our client THE HOME DEPOT. We also will be helping anyone who needs assistance on filling out any documents, answer any and all questions you all may have, and lastly, if we have time left, ENJOY THE MOVIE!!! So make sure you have your popcorn and drinks

    If you have any questions, please send us an email.

     

    (( THE MEETING LINK >>>>>>>>>> https://meet163.webex.com/meet/pr26317544422 ))

    JOB DESCRIPTION-WHAT TO EXPECT: ** MUST LIVE IN U.S.A. OR CANADA **

     

    On a day-to-day basis, businesses can expect to participate in the following activities:

     

    • Inbound sales, customer service and store support • Assisting customers with product questions • Placing new orders • Handling existing orders - returns/ replacements • Provide store-specific support • Contacting vendors for shipping information

    During the term of this SOW, Service Partners servicing The Home Depot MAX program are expected to service a minimum of (60 HOURS) PER INVOICE PERIOD ( EVERY 2 WEEKS )

    Agents who do not service the minimum hours will receive LOWER PAY for the intervals serviced and will not be eligible for the MAX BENEFITS program going forward.

    *** IF YOU DO NOT BELIEVE THAT YOU WILL BE ABLE TO SERVICE THE MINIMUM 60 HOURS PER INVOICE PERIOD, PLEASE SELECT AN ALTERNATE OPPORTUNITY. ***

     

    WHAT WE ARE LOOKING FOR:

    • Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations.

    • Provides knowledgeable, friendly and eloquent customer service.

    • Experience working with users to identify the best solution

     

    (( THE MEETING LINK >>>>>>>>>> https://meet163.webex.com/meet/pr26317544422 ))

     

    *** WE HIGHLY SUGGEST THAT YOU ATTEND CLASS EVERY DAY - AS THIS IS CRITICAL TO YOUR COMPANY'S SUCCESS. IF YOU ARE NOT ABLE TO ATTEND A CLASS, PLEASE ADVISE YOUR INSTRUCTOR. FAILURE TO NOTIFY YOUR INSTRUCTOR COULD RESULT IN BEING DROPPED FROM CLASS. ***

    *** THIS OPPORTUNITY REQUIRES A BACKGROUND CHECK, AND A DRUG SCREEN *** You will be prompted to complete a background check during the enrollment process. Details on the type of background check and the requirements to pass it will be provided as you proceed through enrollment

    Company Description

    AWESOME COMPANY!! ~We care about ALL our employees. We actually try to help our employees earn MORE money than what they are expected. ~We have SUPER FUN virtual meetings which consist of MOVIE NIGHTS, GAME NIGHTS, KIDS NIGHT ( When you bring you kid(s) to the meeting and we introduce our kids and we watch a kids movie together!) ~REFERRAL BONUS- Every 3rd referral you get, you will become "OVER SEER" of those 3 referrals, and as long as you communicate with them and make sure they are working their full shift everyday, you will receive a COMMISSION for each referral twice a month for 2-3 months Max.