Job Description

Client Relations /Call Center Hiring Event at our San Diego Location Where - ASI Hastings (The White Glove Guys) Plumbing, Heating, and A/C Pay Range: $20-23.00 + Benefits: Great pay and growth potential • Excellent benefits • Great team • Training Qualifications: Call Center Experience Preferred • Type 40wpm • High Volume Phones Bilingual Spanish (Preferred) • Open Availability • Weekends WHEN - You are invited - In Person Hiring Event When - Friday, March 31st at 9:00am WHERE: ASI Hastings 4870 Viewridge Ave #200 San Diego CA 92123 619 219 8964 What to expect - - Presentation from the Client Relations Manager - Details about pay, hour, duties, benefits, etc. What to bring : - Please bring a printed copy of your resume - Please complete our ONLINE application prior to attending - www.asiheatingandair.com Grooming and dress attire : Business Casual ***** JOB INFORMATION - Work with a stellar team at ASI Hastings Inc, the White Glove Guys! Here, we believe that employees are family, and we value your personal and professional growth. We have been serving San Diego since 1952. If you are ready to take the next step in your career, apply now! ASI's Client Services Representatives must possess a diverse skill set, able to multi-task, work well under pressure and make sound judgement calls under pressure. Our clients are promised 100% Satisfaction Guaranteed, and our Client Services Representatives are accountable for ensuring this happens during every single client interaction. This is a full-time, non-exempt level position, reporting to the Client Services Manager. Must have availability to work shifts between 7:00AM and 8:00PM, Monday to Friday and 8:00AM-5:00PM on Saturday/Sunday. DUTIES AND RESPONSIBILITIES: Bilingual Spanish - highly desired * Dedicated to providing superior customer service. * Exceptional phone and interpersonal skills. * Exceptional written and verbal communication skills. * Able to manage multiple priorities within a fast-paced, deadline driven, multi-discipline environment. * Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner. * Ability to talk and type accurately; typing speed of at least 40 wpm. * Proficient in Microsoft Word, Outlook, Excel. * Must live the company's core values of Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability * Experience with heavy call volume in a versatile environment * Sales experience preferred * Dedicated to providing superior client service * Exceptional phone and interpersonal skills * Exceptional written and verbal communication skills * Ability to manage multiple priorities within a fast-paced, deadline driven, multi-discipline environment * Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner * Ability to talk and type accurately; typing speed of at least 40 wpm * Ability to sit for a majority of shift * Proficient in Microsoft Suite Products, experience with Service Titan a plus * Satisfactory passing of mandatory pre-employment drug screen and background check EDUCATION AND EXPERIENCE: * High School diploma or equivalent required, college preferred * 2-3 years of diverse Call Center experience PHYSICAL DEMANDS: * Regularly required to sit; use hands to handle or feel and type * Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues * Frequently required to reach with hands and arms * Occasionally required to stand; walk and stoop, kneel, crouch, or crawl * May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus BENEFITS: * 401K * Medical, Dental, Vision * Life Insurance * Paid Vacation * Paid Holidays GROOMING: Once hired, all employees must maintain a well-groomed appearance (i.e. a business-like haircut, clean shaven) We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time. Company Description Work with a stellar team at ASI Hastings Inc, the White Glove Guys! Here, we believe that employees are family, and we value your personal and professional growth. We have been serving San Diego since

Company Description

Work with a stellar team at ASI Hastings Inc, the White Glove Guys! Here, we believe that employees are family, and we value your personal and professional growth. We have been serving San Diego since 1952. If you are ready to take the next step in your career, apply now!