Account Executive – SaaS / Contact Center Technology
Location
Dallas-Fort Worth, TX
Position is virtual after 90 days. First 90 days are on-site in Dallas.
Travel
Up to 25% (trade shows, client visits)
Employment Type
Full-Time, W2
About the Opportunity
Our client is a growing SaaS company in the contact center technology space. They are transitioning from founder-led sales to a scalable revenue operation and are hiring their first dedicated Account Executive. This is a foundational role for someone who wants to own the full sales cycle, build pipeline, and eventually grow into a leadership capacity.
Key Responsibilities
- Conduct outbound prospecting using tools such as Apollo, LinkedIn Sales Navigator, and email campaigns
- Qualify leads and set appointments through cold outreach and follow-up strategies
- Conduct product demos and discovery calls via Zoom
- Manage the full sales cycle from first contact through close
- Build and maintain CRM records in Apollo
- Participate in weekly accountability and metrics meetings (Monday 8am CST)
- Collaborate with internal stakeholders to refine messaging, sales process, and go-tomarket strategy
- Provide input into sales collateral, drip campaigns, and webinar strategies
- Prioritize outreach and pipeline activity across an open U.S. territory
- Represent the company at occasional industry trade shows and in-person meetings
- Own and manage all sales-related activity—there are no SDRs or sales support staff
What Success Looks Like
- Generating $500,000 in new sales in year one
- Demonstrating autonomy, strong time management, and a self-starter mentality
- Building a repeatable sales process and closing complex, subscription-based SaaS deals
- Contributing to long-term revenue strategy and potentially growing into a sales leadership role
Qualifications
- 2–5 years of B2B SaaS sales experience, preferably with a subscription model
- Proven ability to prospect, run demos, and close new business
- Experience selling to contact centers, BPOs, or similar industries preferred
- Familiarity with CRM systems (Apollo experience a plus)
- Strong communication skills and comfort operating independently in a startup or small company environment
- Entrepreneurial mindset and coachable attitude
- Comfortable working remotely, but based in or willing to travel to Dallas-Fort Worth during onboarding phase
Compensation & Benefits
- Base Salary: $75,000–$100,000
- On-Target Earnings (OTE): $200,000–$250,000
- Commission: 20% year one on new business; 10% year two and on expansions
- Health Insurance: Blue Cross Blue Shield of Texas (70–75% employer paid)
- Dental: Guardian
- PTO: 15 days + company holidays
- Additional $3,000 annual wellness fund
- Company-provided laptop and phone reimbursement