Account Manager - Chicago, IL (Goose Island)
As an Account Manager, you will represent Circle Logistics and promote our services to new customers, build your book of business and provide an outstanding customer service where you will be the owner of your own portfolio working in a team environment. You will bring solutions to established and prospective customers and nurture these relationships into long-term partnerships. This role is also a fast track to management as a team lead after growing a stable book of business.
What you'll do:
Generate and identify new sales opportunities through research, analysis, and discovery
Maintain and grow existing accounts by managing customer day to day requirements
Analyze customers’ needs and offer personalized solutions
Match customer demand with quotes for their freight-related inquiries
Build strategies that will result in increased sales and stronger partnerships
Solve complex problems and be the main contact for all your accounts’ communications
Organize and manage your daily shipments to ensure our "No Fail" policy
Collaborate with your team on pricing strategy and account implementation plans
Review sales activities and prospective customers with management
What you'll need:
1-3 years of experience in a logistics environment required
Experience with and/or ability to learn a variety of TMS/CRM platforms
Above average proficiency with Google Drive and Microsoft Excel (vlookup, pivot tables, reports)
Ability to thrive in a fast-paced working environment and multitask
Time management and organizational skills
Willingness to be available after hours and weekends if needed
Excellent teamwork skills
What we have:
$50,000-$65,000 base salary with an uncapped commission structure
Room for advancement in a fast growing company that promotes from within
On-site training and career development
Casual dress code
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan