Job Title: Account Manager
Location: Los Angeles, CA
Job Type: Full-Time
About Us
We are a dynamic and rapidly growing designer, manufacturer, and supplier of packaging, supplies, and related products primarily servicing cafes, restaurants, and foodservice businesses. We focus on premium products and exceptional service that helps our clients run their operations more efficiently and work closely with them to help them grow their businesses. As an Account Manager, you’ll play a key role in maintaining strong customer relationships and driving growth in our market.
Position Summary
We’re looking for a customer-focused Account Manager to manage key accounts, build relationships with new clients, and identify opportunities to grow revenue. You will act as the face of our company, ensuring customer satisfaction, solving issues, and uncovering ways to add value to their businesses.
Key Responsibilities
Account Management: Act as the primary point of contact for your assigned customers, ensuring they receive the highest level of service.
Sales Growth: Identify opportunities to upsell products, expand client orders, and onboard new accounts within our distribution areas.
Customer Support: Work with clients to understand their business needs, resolve issues, and ensure timely delivery of products.
Market Insight: Stay informed on customer trends, competitor offerings, and market demands to proactively suggest new products or services.
Order Coordination: Partner with warehouse and delivery teams to ensure accurate and timely fulfillment of customer orders.
Reporting: Track and report on account performance, sales goals, and opportunities for improvement.
Collaboration: Work with internal teams to streamline processes and improve efficiency in customer service.
Qualifications
Strong interpersonal and communication skills, both written and verbal.
Excellent problem-solving abilities and attention to detail.
Ability to manage multiple accounts and priorities simultaneously.
Proficiency in various softwares and an eagerness and ability to learn new ones
Results-oriented with a passion for client success.
Ability to work independently while also collaborating with internal teams.
Experience with the foodservice, cafe, or food industry in general is a must for foodservice account managers.
Valid driver’s license and willingness to travel throughout Southern California to meet your clients, deliver samples, etc
What We Offer
Generous commission structure with uncapped earning potential
Opportunities for growth as we scale rapidly
401K Match
A chance to make a meaningful impact in a high-energy, entrepreneurial environment.
Ready to Join Us? If you’re a dynamic, customer-focused professional who thrives in a fast-paced environment, we’d love to hear from you. Apply today to become part of a team dedicated to excellence and innovation.
Flexible work from home options available.