Benefits:

Health insurance

Paid time off

GELM is seeking a reliable and detail-oriented Account Manager to oversee client properties after service crews complete their work. This individual will serve as the primary point of contact for property managers, ensuring top-tier service, quality assurance, and clear communication regarding ongoing and updated services.

Key Responsibilities:

• Conduct regular property visits following crew services to ensure quality, cleanliness, and proper completion.

• Identify and document any issues or service needs for follow-up.

• Meet with property managers on-site to build strong relationships, review services, and gather feedback.

• Communicate clearly and professionally with clients regarding updates, scheduling, and service recommendations.

• Collaborate with internal teams to ensure service delivery aligns with client expectations.

• Track and report on service completion, customer satisfaction, and potential upsell opportunities.

• Maintain accurate and up-to-date records for all assigned properties.

Qualifications:

• Previous experience in account management, property management, landscaping, or related field preferred.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to work independently and manage multiple properties.

• Valid driver’s license and reliable transportation required.

What We Offer:

• Competitive salary

• Opportunities for growth within a fast-growing company

• Supportive team environment