Account Manager Inside Sales

J

JOHN KING CHAINS USA INC

Account Manager Inside Sales

Trussville, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Job Summary: An Account Manager for John King Chains USA is primarily responsible for building and maintaining long-term relationships with clients by acting as the primary point of contact, understanding their needs, ensuring their satisfaction with a company's products or services, and working to increase sales within their assigned accounts while coordinating with internal teams to deliver solutions and meet client expectations. In addition, you will be processing orders and quoting repeat orders for customers.

    Key Responsibilities:

    • Supporting the day-to-day inquiries of the current growing customer base.
    • Supporting the day-to-day costing and quoting for the external sales team.
    • Identify, qualify, and pursue sales opportunities via cold calling, email outreach, and CRM prospecting.
    • Utilize Sage CRM software to manage leads, track customer interactions, and keep accurate records for follow-ups and sales progression.
    • Prepare accurate and competitive quotes, follow up promptly to secure orders, and adjust strategies to maximize conversion rates.
    • Apply technical knowledge of chains, sprockets, and material handling products to understand customer needs, answer inquiries, and recommend the most suitable solutions.
    • Maintain awareness of competitor offerings and industry trends to adapt sales strategies.
    • Build and maintain professional relationships with clients, ensuring customer satisfaction while identifying potential upsell opportunities.

    Qualifications:

    • Experience in an account manager or sales role. Proven track record for maintaining professionalism and customer service.
    • Enjoy the thrill of the hunt for new customers.

    Key Skills:

    • In-depth knowledge of chains, sprockets, and related material handling equipment.
    • Aggressive approach balanced with professionalism in customer interactions.
    • Proficient in CRM and other sales tools.
    • Strong communication, negotiation, and problem-solving skills.
    • Ability to work independently and meet targets consistently.
    • Excel experience - intermediate to expert.

    Hours: Mon-Thurs 7:00 am - 4:00 pm Fri 7:00 am - 4:00 pm