Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Are you a people person with a passion for technology and sales? Do you thrive in a fast-paced environment where client relationships, communication, and attention to detail are key? If so, we want you on our team!

At CybertronIT, we’re looking for an engaging, proactive, and detail-oriented individual who can build strong client relationships, drive new sales opportunities, and ensure seamless service delivery by coordinating with our internal teams.

What You’ll Do:

Client Relationship Management:

Be the go-to person for your clients—build trust, listen to their needs, and offer solutions that align with their goals.

Ensure top-notch customer satisfaction by addressing client inquiries quickly and effectively.

Work closely with internal teams—follow up with techs and operations to ensure client requests are fulfilled on time.

Maintain a friendly, professional, and engaging presence in all communications.

Sales & Business Development:

Identify and pursue new sales opportunities within existing accounts.

Cross-sell and upsell managed IT services and solutions to help clients get the most out of their IT investments.

Conduct engaging product demonstrations and presentations to educate clients on our offerings.

Develop and execute strategic sales plans to meet and exceed sales targets.

Account & Service Management:

Monitor account performance and follow up on outstanding client needs.

Work closely with internal teams to ensure smooth and efficient service execution.

Prepare and present regular client reports to highlight progress and opportunities.

What We’re Looking For:

A friendly, proactive communicator who loves working with people.

A problem-solver who thrives on keeping things organized and running smoothly.

Someone with a sharp eye for detail—accuracy matters in sales and service.

Ability to juggle multiple accounts and projects while staying on top of deadlines.

Strong interpersonal skills—whether talking with clients or coordinating with internal teams.

Qualifications:

Bachelor’s degree in Business, Marketing, IT, or a related field.

Experience in account management and sales, preferably in the IT or MSP industry.

Strong understanding of managed IT services, cloud solutions, and cybersecurity.

Proficiency in CRM software and Microsoft Office Suite.

If you're customer-focused, highly organized, and ready to grow in a dynamic MSP environment, we want to hear from you! Apply today and take your career to the next level with CybertronIT!

Flexible work from home options available.